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We’re specifically looking for a customer success manager who will roll up their sleeves and work with the team from inside the trenches. Ensure process documentation is up to date.
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We hire the best and brightest and foster a culture that lives up to our core principles of incredible customer service, working smart, acting with integrity and winning as a team. Monumental Markets is seeking a Customer Success Manager to lead the successful onboarding of all new Open-Door Market and Coffee/Pantry clientele.
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That is often followed up with a false screening questionnaire and even an interview for the nonexistent position. The scammer tells the victim that they will be reimbursed for the purchase of the office equipment, but of course this never happens.
$150,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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In the Strategic Customer Success position, you will partner with the Strategic Sales representatives to escalate potential up-sell/cross-sell opportunities and facilitate a seamless hand-off to during the expand and renewal process.
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Our culture is shaped by fearless communication, nitro cold brew energy, collaborative community, and an up-for-anything attitude. We are seeking an experienced Customer Success Manager (CSM) at Cybrary to serve as the primary contact for a rapidly expanding portfolio of enterprise customers.
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The Success Coach may work on-site up to 80% of the time. deliver professional services on-site up to 80% of the time in Northeast school systems. The Success Coach is a member of the Implementation Services team and supports Great Minds in its mission to promote adoption and effective implementation of all curriculum products.
$69,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner.
$135,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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P&L Management: Secure the revenue and margin as well as the contract commitments, identify and nurture expansion opportunities (Up-sell and Cross-sell), improve tools and processes for faster turnaround.
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When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. Ability to travel up to 35%. The Senior Customer Success Manager (CSM) is Workday’s bridge between our Professional Services and Production Services teams.
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Deliver the post-sales customer experience in a responsive and timely manner, including onboarding, training, workflow consultation, adoption, renewal, and up-sell motions for a large segment of Everlaw’s Mid Market and smaller Enterprise legal clients in your book of business.
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Superb communication skills with an ability to convey complex concepts to all levels of client personnel–from an analyst up to the CISO. As an Enterprise Customer Success Manager , you will be joining a fast-paced and high-growth team delivering innovative cyber threat intelligence solutions that protect our customers.
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Provide subject matter expertise in pre-sales/up-sell/onboarding activities. 401(k) Plan with a competitive Company Match up to 9% inclusive of Safe Harbor contribution. Identify and communicate up-sell opportunities to the sales team to assist in closing new deals.
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