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Assist daily operations of the service desk, white glove, and executive services to resolve technical client support issues. This challenging position requires an individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide data analysis to determine root causes of application issues.
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NGEN-R SMIT is the largest IT services program for the Navy, by delivering the OCONUS Enterprise Network (ONE-Net); inclusive of cybersecurity services, network operations, service desk, and data transport.
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5+ years of Service Desk or other experience working in a customer service capacity. As a Senior Administrator at Optum, you will be focused on supporting Salesforce, Pega, Appian, and Microsoft environments for a federal environment in a high-demand customer success environment.
$88,000 - $173,200 a yearFull-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Building on The Aerospace Corporation's reputation as a trusted, impartial advisor with integrity and dedication to mission success, the Civil Systems Group (CSG) combines deep technical expertise with market-leading innovation to help our customers solve complex systems engineering and integration challenges.
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DESCRIPTION: A CBRN Doctrine Integrator/Technical Writer researches, organizes, writes, edits, proofreads, and produces data for use in a wide variety of complex technical publications requiring knowledge and understanding of the subject matter and related fields in support of all customer mission-oriented business functions, programs, or initiatives to include but not limited to Multi-Service Tactics, Techniques and Procedure publications, Joint Publications, and Allied Technical Publications.
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Partner with a variety of Microsoft subject-matter experts (SMEs), including Commerce/Payments & FinTech, Privacy & Regulatory Affairs, Intellectual Property Group, Competition, Office of Critical Infrastructure, Office of Responsible AI, Digital Safety, Environmental Sustainability, and others, to track and interpret regulatory requirements and developments worldwide.
$141,800 - $248,800 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Uses and supports all company service tools, including ServiceNow, PagerDuty, portfolio task management, and technical tools SSIS, SSMS, and GitHub. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line.
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Prioritize the Product Backlog to maximize business and customer outcomes by balancing technical and non-technical aspects while also incorporating cyber and operational risk reduction outcomes and activities.
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ICF is seeking an experienced ON-CALL SENIOR TRAINING & TECHNICAL ASSISTANCE SPECIALIST to work from home in support of the Office for Victims of Crime Tribal Financial Management Center (TFMC.
$65,820 - $111,894 a yearPart-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Perform system and database administration to ensure optimal network performance, maintain the network security posture, and minimize customer service interruptions. Respond to all escalated service requests and trouble tickets delivered through the Service Desk.
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Based out of Rocket Lab’s office in Washington, D.C. the Business Development Director, HASTE is responsible for capturing government revenue (business development and sales) to enable Rocket Lab’s sustained operations and growth as a company.
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Positions covered by the McNamara O'Hara Service Contract Act (SCA), Davis-Bacon Act (DBA), or a Collective Bargaining Agreement (CBA), or Fair Labor Standards Act (FLSA) will comply with the statute or CBA requirements as well as other client-customer contract requirements (all benefits are subject to eligibility requirements.
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Expert level of experience in Microsoft Office applications including Visio. Technical background/experience (minimum 5 years) with implementing projects centered around ESRI based Geographic Information Systems (GIS) technologies for managing linear referencing systems (LRS) and other transportation, roadway or civil engineering data.
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Charles P. Johnson & Associates, Inc. (CPJ) is an award-winning, full-service civil engineering firm providing land planning, engineering, environmental consulting, stormwater management, and survey services to public and private clients for more than 50 years.
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Manage HHS GCC offering including but not limited to: Entra ID/Azure AD, Exchange Online, Intune, Teams, Power Platform, Compliance and Purview, Microsoft Defender (for Identity, Office 365, Cloud Apps.
$101,400 - $183,300 a yearFull-timeExpandApply NowActive JobUpdated Today
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