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As the Computer Support Specialist, you will be responsible for prioritizing workload from various sources based on the Remedy Action Request System (RARS) utilized by managers, team leads, or the on-call IT Service Desk.
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The National Intrepid Center of Excellence (NICoE) is a new Traumatic Brain Injury (TBI) treatment center for military at Walter Reed. NICoE offers a holistic approach of treatment options for our nation's heroes to include Primary Care, Intensive Outpatient Programs, Computer based training tools to help patients learn & develop healthy brain habits, improving short term memory, focus and decision making skills.
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Bowhead is seeking to network, for an upcoming proposal effort, with Computer Support Specialist to support Naval Surface Warfare Center Carderock Division. As the Computer Support Specialist, you will be responsible for prioritizing workload from various sources based on the Remedy Action Request System (RARS) utilized by managers, team leads, or the on-call IT Service Desk. Creates tickets within RARS and escalates them how and when necessary.
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The Client Services Call Center is WWH’s centralized patient interfacing department responsible for assisting patients in the medical, dental, behavioral health, and other areas across the health center with accessing care.
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Computer Support Specialist. The contract will support business services in support of Code 80 and other organizations associated with or sponsoring the NSWCCD. The business services include Program Management and Planning, Finance, Logistics, Security, Space Planning, Safety, Administrative Services, Technical Editing, Records Management, and Computer Engineering and IT support.
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Possession of a high school diploma or an appropriate equivalent, plus one year of experience in an inbound call center environment Two years installing, configuring, maintaining, and trouble-shooting personal computers and related equipment, operating systems, and software applications, preferably in a large, multi-site agency.
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Provide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbia Log and route service requests and incidents in an incident management system Create and maintain knowledge articles in the agency's knowledge management system on a daily basis.
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Serve as a liaison between call center, clinics, and external providers. Understand Call Center functions, staffing and processing; complete all required fields of information in the appropriate system.
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The Reservations Agent must have the ability to perform all reservations call center functions including taking reservations, making outbound calls, email, SMS and website chat communication with guests.
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ActioNet has an opportunity for a Call Center Manager requiring a Public Trust clearance in the Washington, D.C. metro area. You will play a multifaceted role and be the first point of contact for troubleshooting hardware/software, computer systems, and printer problems.
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The responsibilities associated with this position allow access to the computer role Call Center Specialist. SUPERVISION RECEIVED: Reports directly to Call Center and Director of Clinical Practice.
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Skills that work well with our company are: sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience, insurance sales, B2B sales, B2C sales, consulting experience, and appointment setter experience.
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Installs, configures, and troubleshoots government furnished equipment and has knowledge of various equipment (laptops, desktops, blackberries, switches, routers, computer peripherals, printers and servers.
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Highly successful candidates will need recent at-home call center support with a history of having calls scored for quality and excellent attendance. Prior customer service experience is desirable, preferably in a call-center environment handling inbound calls, e-mail, and chat.
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Interfacing with multiple areas of the team including IVR, call center KPIs, payment services, billing, collections, and field service management; Keeping up with Power and Utilities Industry trends, specifically around technology involving meter-to-cash processes, customer engagement, call deflection, customer relationship management, renewables, sustainability, ESG, etc.
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call center computer jobs in Bethesda, MD
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