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Experience in providing IT Help Desk support and assistance in resolving their technical issues. 3+ years of Help Desk/Desktop support experience. Flexible and positive attitude with interest in learning new technical skills.
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We are seeking an IT Help Desk Technician to help us support the information technology needs of the nation's leading university-affiliated research center. As an IT Help Desk Technician.
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HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: Providing program support as a Tier 1.5 Service Desk Technician. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our overall approach to executive IT support.
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As a Technical Help Desk Professional supporting DoS, you will be trusted to work on diagnosing, resolving application issues, and providing appropriate solutions and will serve as the first point of contact for IT problem resolutions for the DoS service desk.
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Provide a daily summary (reports through the ServiceNow ITSM) to the customer and technical leads with information on any highlights or issues that may need potentially have bigger impacts. Experience in documenting issues and providing detailed steps in troubleshooting and resolving technical users.
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Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) activities at our state of the art facility in Beltsville, MD. At GDIT, we foster a people-centric environment.
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We are currently looking to hire an experienced Information Systems Security Engineer to perform and/or review technical security assessments of computing environments to identify points of vulnerability, non-compliance with established Information Assurance (IA) standards and regulations, and recommend mitigation strategies.
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Abacus Technology is seeking a Help Desk Specialist to provide phone and in-person technical support for end users in an enterprise level environment. 4+ years experience in a help desk or technical support role.
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As a Help Desk Analyst, you will be a part of our team, providing technical support, troubleshooting computer hardware, and managing databases. We are offering a short term contract employment opportunity for a Help Desk Analyst in Lanham, Maryland, 20706, United States.
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Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. CompTIA Network+ CE. An active TS/SCI + FS polygraph clearance is required. Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
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High School Degree/GES and 10 years of related experience. Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure. Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
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Requests include Raytheon Solipsys software license purchase quotes and sales, technical questions about software, and access to download site for delivery of software and documentation. Assess request and take action to answer request or elevate to engineering team for deeper technical response.
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The Help Desk Specialist (Senior) provides telephone and in-person support to users in the areas of directories, standard Windows desktop applications, and applications developed under this Contract or predecessors.
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