POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/BookkeeperFLSA STATUS: Non-ExemptJOB SUMMARY:To provide and maintain high standards of customer service throughout the front end operations.

Types of jobs you could find at Fedex FedEx Office Retail Customer Service Associate This employee provides expertise in shipping, printing, signs and graphics. Strong emphasis on customer service and branding.

Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs.

Background in P&L, Inventory control, merchandising, hiring / training staff, front end, merchandising, cash control, payroll, security / loss prevention mandatory. Position Title: Assistant Branch Manager Department: Management Supervisor: Branch Manager FLSA: Exempt Position Summary: Ensure efficient operation of the Branch to ensure customer satisfaction and projected bottom line profit.

Experience operating a front-end loader or other heavy equipment preferred. Deliver ready-mix concrete in a concrete mixer to a customer job site in a safe and timely manner. Clean all equipment at the end of the day including the drum, cab, windows, rotors, and axles; wash the outside of the hopper and chute every load; and wash inside the drum when necessary.

You will be responsible to assist the service operations manager with supervision of Front End (FE) policies and procedures, cashier performance, labor control and customer relations.

Store - BALT-BEL AIR, MD - Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Del Customer Experience, Manager, Store Manager, Weekend, Experience, Retail, Customer.

Operates front end scanning equipment and cash register. Maintains knowledge of weekly ads, marketing promotions and store layout to answer customer questions. Maintains accuracy during the transaction, ensuring the customer is charged for all items and appropriate funds are collected, including cash, checks, electronic payment and coupons.

Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development.

A Cashier maintains knowledge of weekly ad items, gives customers direction of product location throughout the store, is familiar with events and seminars going on or coming up, and maintains excellent communication with front end manager and Head Cashier at all times.

They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.

Primarily responsible for leading the service team including cashiering, and recovery-related functions and is accountable for customer service and operational front-end standards.

The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security.

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.

Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.