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The Team Trainer supports the high-quality, timely completion of New Member Connections for New Members, and supports Global, Regional, and department-specific training, including Operational Learning Pathways, Compliance, Occupational Safety, Food Safety, Product Knowledge, and Customer Service.
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Team Trainers work in partnership with Team Leadership, their location's Store Trainer, Team Member Services Generalists, and other qualified Team Members. Coordinates with New Members, Team Leadership, and the Store Trainer on the timely completion of New Member Connections, regularly communicating status toward completion.
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Coordinates with Team Leaders and the Store Trainer to schedule New Member training during their first four shifts. Facilitates team-specific operational training for Team Members, including team Operational Learning Pathways and team-specific program rollouts.
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In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team.
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Completes the Team Trainer Operational Learning Pathway, Team Trainer Certification, and other assigned training. Attends Team Trainer meetings, as scheduled.
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Acts as a role model for constant food safety, sanitation procedures, and occupational safety. Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
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At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.
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Trains all Team Members on new products, their differentiation, sales tactics, and department placement. Consistently practices and models proper care, use, and maintenance of all team equipment and PPE.
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Ensures new and ongoing store and team training programs are successfully delivered and completed. Trains all Team Members on customer service standards and looks for opportunities to provide timely feedback.
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New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.
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Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members. Strong communication skills and willingness to work as part of a team.
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Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery. Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
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Acts as a role model, maintaining a positive image and providing customer-obsessed service. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
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Exposure to FDA approved cleaning chemicals. Arrives to workstation on time, appropriately groomed, dressed according to Whole Foods Market's Dress Code policy; works all scheduled shifts and attends required trainings and meetings.
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Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Organizes, tracks, reports, and maintains accurate training records using Whole Foods Market's learning systems.
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team member food program jobs Title: team trainer Company: Whole Foods Market Ip L P in Lynn, Massachusetts
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