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Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.
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Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Perform any other duties as requested by the Guest Services Manager or any other member of management.
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Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards. Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc.
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Supporting Management of Front Desk Team. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
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Familiarity with Service Desk operations, including incident management, problem resolution, and providing top-notch customer support to end-users. Proficiency in ITIL (Information Technology Infrastructure Library) framework, ensuring efficient and standardized IT service management practices are implemented and followed.
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Comprehensive knowledge of Microsoft Office 365 and Adobe Creative Cloud suite. Comprehensive knowledge of Microsoft Office 365 and Adobe Creative Cloud suite. The Director of Information Technology and Systems Infrastructure at the Tulane University Law School is a leadership role responsible for overseeing the technological infrastructure and systems that support the educational and administrative functions of the business school.
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The Front Office Manager will work closely with the General Manager, Assistant Front Office Managers and supervisors to oversee the Front Desk & Guest Services staff, ensuring maximum operating efficiency.
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Position is primarily a field position, but also requires regular office/desk work utilizing a computer and telephone. Occupational Health & Safety, Engineering, Construction Management or equivalent Bachelors degree (preferred), OR.
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Verify each front desk shift's transactions, credit card and cash deposits, and report any discrepancy to the Front Office Manager. Have working knowledge of reservations and yield management procedures - take same day reservations and make accurate future reservations when necessary.
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The Assistant Front Office Manager is responsible for supporting all duties of the front desk operation, which includes staff training, inter-department communications, and staff scheduling.
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Help Desk support phone and remote for a mixed environment of Win 7 and Win 10 devices -Provided support for Office 365 and Active Directory management. Internet Explorer, Chrome, HTML, Win install, internet/intranet support issues -Help Desk Incident Management Software.
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Provide technical support for end-user devices and wiring, including MS Office Suite, Windows 10 and newer versions, Windows Active Directory (AD), network wiring, printer/copier support, desk phone setup, remote and in-person support, ticketing system management, and WiFi troubleshooting.
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End-User Support : Ensure employees are supported in utilizing Office 365 applications, including Outlook, Teams and Sharepoint. System Administration Support: Monitor and assist management of accounts, licenses and permissions, monitor user access controls, assist in running routine system maintenance, monitor network performance, coordinate with vendors for repairs, replacements and warranty claims, document best practices and procedures and recommend improvements.
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Works indirectly with IT Operations, Network Services, Service Desk, Office of Production Quality, Technology Services, Facilities and Property Management departments and vendor partners to resolve specific issues and maintain high system availability and reliability.
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Intermediate knowledge of SAP, CRM (Dynamics), Windchill, SharePoint SPO, MS Project, or experience with other Project Management software, is preferred. Job Title : Service Desk Analyst II.
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desk office management jobs in New Orleans, Lexington, Massachusetts
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