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A Groomer contributes to Pet Supplies Plus’ vision of America’s Favorite Neighborhood Pet Store by grooming pets and providing other services such as bathing/brushing, ear and teeth cleaning, or nail trims.
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Must successfully complete Pet Supplies Plus training and certification programs. Ideal candidates are excited about our pets and our customers ("neighbors") and go the extra mile to ensure they are delighted with services when leaving our groom rooms.
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Successful completion of Safety, Bather/Brusher and Grooming Academy training certification. Groom and style pets based on pet owner instructions and requests. Candidates with less than 1 year/no grooming experience will first complete Safety and Bather/Brusher training and successfully provide bathing services before endorsement to begin Grooming Academy.
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Suggest customized, additional services over the basic self-wash or groom. Entry-level candidates must have an interest in working with and handling pets for several hours at a time and completing Grooming Academy Training to become a groomer.
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Community outreach to attract new neighbors into "our neighborhood." 1+ years' experience grooming with formal training certification and/or experience under an established certified groomer. Perform grooming services, delighting our neighbors and pets, including brushing, bathing, and conditioning of animals.
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Drive neighbor satisfaction by developing long-term relationships with pet parents, sharing product knowledge, and suggesting products and services needed for happy and healthy pets. Ability to work with and manage small, medium and large dogs and work around fur and dander.
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Ability to move or lift merchandise, equipment, and pets weighing up to 50 pounds. Excellent communication skills with the ability to ask probing questions to ensure clarity around pet needs and neighbor preferences.
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Experienced candidates must be skilled in bathing/brushing and scissoring with multiple dog breeds. Approach and greet pet parents, providing quick and courteous service by learning about pets, neighbor preferences, and determining their needs.
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