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Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process.
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Supporting Management of Front Desk Team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
$56,000 - $71,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
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Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. Maintaining Guest Services and Front Desk Goals.
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Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary.
$49,000 - $63,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
$50,000 - $62,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott.
$67,000 - $88,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.
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Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry.
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With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Be able to complete a bucket check, room rate verification report, and housekeeping report.
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Handle check-ins and checkouts in a friendly, efficient and courteous manner. Perform other duties as requested by management. Be aware of closed out and restricted dates. Use proper two-way radio etiquette at all times when communicating with other employees.
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Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
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Highgates portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.
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Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Balance and prepare individual paperwork for closing of shift according to hotel standards. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
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front desk office management check out jobs in Lexington, Massachusetts
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