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Remote Work From Home. Previous experience in a work-from-home environment or working with minimal peer interactions. Answer a high volume of customer service calls in a work from home/ remote environment.
$15 - $16 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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As a Veterinary Care Coordinator working from home, you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services.
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As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team.
$15 - $16 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Join Lap of Love as a Call Center Representative and Love What You Do! If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period.
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Experience working in high call volume, customer service, or call center environments. Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines.
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Expected to be present for work, on time, every day for the entire duration of their shift. Attendance at the training program is an essential function of the Call Center Representative position.
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Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, GoToConnect, Slack, and NICEInContact. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.
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Go above and beyond to provide stellar customer service to pet families and our veterinarians. Dental, Vision, Life Insurance, Long Term and Short Term Disability. 100% Company Funded Gym Memberships, Classes, and Programming through Peerfit.
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100% Company Funded Comprehensive Mental Health Support through Modern Health. Previous call center experience and bilingual background could increase the hourly rate up to $2.00 per hour. Support Call Center hours are 7 am to 11 pm, 7 days a week, 365 days a year.
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Gather and accurately document the pet's medical information and schedule appointments in an effective manner. Guide emotional conversations in a calm and peaceful manner. Provide customer service by engaging in positive interactions with pet families.
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Attend mandatory 4-week intensive training program at the beginning of employment. Must attend mandatory 4-week intensive training program at the beginning of employment. Retirement Plan (Traditional 401k with 3% match & Roth 401k.
Starting at $15 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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High attention to detail and ability to adapt to new processes. Hourly pay starts at $15.00 per hour. Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules. Training & Development.
Starting at $15 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Other duties may be assigned to the employee to ensure the highest standard of customer service. This position is hourly non-exempt and is eligible for overtime. Meet all productivity, quality, and performance standards.
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Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, for our evening schedules with amazing customer service skills to join our growing team.
Starting at $15 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago
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