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Require ServiceNow resource that has ITOM (CMDB, Event Management) and ITSM (Incident) experience. Develop technical solutions on the ServiceNow platform, ensuring that they meet the client's needs and are aligned with ITIL, ITSM, ITOM and CMDB best practices.
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Job Description: Responsibilities: Provides high level technical support, problem management, change management and maintenance on systems. Technical Qualifications: In depth knowledge and work experience installing and configuring IBM Connect:Direct, IBM Sterling Secure Proxy, IBM Sterling File Gateway, Axway Secure Transport and related file transfer products.
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Additional responsibilities in the areas of product development and maintenance, customer support, tool development and maintenance, project teamwork, small task management, new technology research and development, and applying technical knowledge and experience to Unit-level problem-solving.
ExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Provide technical support across our enterprise for end-user computing platforms for desktops, laptops, and mobile devices, device configuration, technical refresh, and break fixes.
$21 - $23 an hourExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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Support Change and Release Management decisions based on data collected in the tracker. Job Description: Pay Range $30hr - $33hr As a Tech Support analyst, candidates play an important role in administering and upholding our Application Security Guidance and processes therein to ensure Security testing for all applications in scope of the Guidance, such as: Update the central ASCA (Application Security Compliance Assurance) tracker which includes all applications in scope.
$30 - $33 an hourExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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Assists in the establishment and application of best practices in support management activities, both in the support systems used to track and manage support requests, and in making recommendations to improve the actual processes used to execute the Client's support life cycle, from user requests for change to deployment of that change.
$53 - $57 an hourExpandApply NowActive JobUpdated 1 month ago
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