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Description: The BHUCS Medical Secretary/Receptionist performs a wide variety of team-based, patient-centered operational, reception and clerical activities that: a) support the delivery of safe care to patients; b) provide operational and business support to staff, and; c) is expected to function as a strong central presence and resource in support of BHUCS operations for the duration of each shift.
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Excellent customer service and verbal and written communications skills, Bilingual a plus (Vietnamese, Spanish, Portuguese or other language). Current Massachusetts Registered Nurse (RN) and Current BLS (Basic Life Support for Healthcare Providers) required, BSN preferred.
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2+ years of experience in patient support, customer service, call center, or sales. As an Enrollment Coordinator, you will be responsible for enrolling eligible health plan members into the CKD program.
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You’re deeply knowledgeable about the Adobe stack (AEM, Marketo, Target, Customer Journey Analyhtics) and may have had exposure to other optimization platforms. Creating dashboards in Adobe Analytics to support Testing & Personalization (in partnership with the Analytics team) data analysis and creation of appropriate audiences for use in Adobe Target.
Full-timeExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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Principal Duties and Responsibilities Answer inbound calls for Medicare Advantage members to support line of business objectives, product, benefit administration, process improvement, efficiency, and above all, a first in class customer experience.
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Evaluate unique needs of the Integrated Customer and work with Reginal Business Leaders and other corporate functions (e.g., Managed Markets, Trade Relations, Value Access, Contracting, Medical, HEOR, Marketing) to develop tactical strategies to support account needs.
$185,000 a yearFull-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Using the Information Technology Service Management suite provided, this Tier 2 and 3 in-person support position is responsible for all aspects of customer requests and incident management.
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As the Sr. Director of Business Development - Market Access Solutions you will drive customer success for Deployment Solutions and Syneos Health overall with local, regional, and global accounts.
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Summary:The role of the Compensation Analyst is to provide quality compensation related services to managers and staff with the consistent goal of superior customer service. Responsibilities: Assist with the administration of compensation programs such as across the board increases for nonunion employees and contract implementation for union employees- Support Labor Relations Team with costing of union contract proposals, salary administration and creation of salary scale worksheets as needed.
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Provides clinical and clerical support to the practice and clinicians related to patient care. Delivers excellent customer service and strengthens the patient/clinician relationship through timely and informative interactions with the patients.
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Ensures that Standards of Addictions Nursing Practice, including Standards of Care and Standards of Professional Performance are carried out by nursing staff, and that direct care staff support standards of care in their interactions with patients on the Detox Unit.
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The Lead Practice Coordinator is responsible for the oversight of the front office daily activities for their assigned practice group locations, ensuring quality customer service to in-person and remote patients and clinicians.
$28 an hourFull-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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Create the incidents for the incoming customer issues in ServiceNow. The ability to multi-task is paramount; you’ll be the first to answer any incoming customer calls. You’ll need to have some prior technical training and/or IT support experience.
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At Medtronic, the Clinical Specialist, supports the Neuromodulation Pain and Target Drug Delivery Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education.
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Work in a cross functional team consisting of Operations, Engineering, Customer Support, and other functions to ensure Successful installation and adoption of the Customer Solutions Team solutions.
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customer support jobs Company: Health in Watertown, MA
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