- UpvoteDownvoteShare Job
- Suggest Revision
The Separation Sciences group in Discovery Chemistry at our client in Boston, MA is seeking a candidate to join their team whose mission is to analyze and purify novel medicines prepared by their medicinal chemist colleagues.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
- Suggest Revision
ResponsibilitiesSupport for AWS Cloud Application migrations and modernizationCloudOps / IaC for ongoing platform managementSetup and configuration of AWS Cloud infrastructure for new platform buildsEnsure system compliance with company security standards and applicable regulatory requirementsTransition support for modernized services to operational teamsProvide engineering-level troubleshooting and services restoration for operational issues as they arise on supported platforms, as needed.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Responsibilities: Manage and resolve incoming support requests through our ticketing system Answer support client calls, emails, or online chat regarding website troubleshooting, site updates, plugin updates, server or hosting issues, email creation and troubleshooting, etc.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
- Suggest Revision
In this role, you will provide guidance and real time resolution on a wide range of technical and non-technical customer issues including, but not limited to: product compatibility and configuration, license reconciliation, support entitlements and validation, invoice and shipping inquiries, electronic support troubleshooting and product availability.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
- Suggest Revision
The Cohere Health Client Support Technician is a hybrid on-site role in Boston, MA and must possess a variety of technical skills including the configuration, troubleshooting, and logistics of laptops.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Experience with the operation and troubleshooting of laboratory equipment including HPLC, LCMS, automated liquid handlers, automated weighing instruments, and centrifugal evaporators. This laboratory-based role will support their high throughput purification workflows by monitoring and maintaining instrument performance, executing sample handling tasks, and managing chemicals and consumables.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems. Assist system users by confidently troubleshooting Tier 1-Tier 3 issues, including: Active Directory, MS Exchange, O365, MDM, SharePoint and DNS.
Full-timeExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Another Source’s client, UMass Boston , is recruiting a Senior Associate Director of Financial Aid Operations to join their team in Boston , MA. Y ou'll have the chance to lead the charge in leveraging technology to enhance student support, streamline processes, and foster inclusive excellence.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
- Suggest Revision
The Sr. Client Success Strategist will act as a primary point of contact for 829s current web ongoing support clients while collaborating with the larger Client Success team and support developers to address various types of requests such as content updates, implementing feature enhancements or troubleshooting an issue within an existing integration.
Full-timeExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Support portfolio manager/COO with daily back-end management of firm's portfolio management system including new account setup, troubleshooting, creating/running reports, reconciliation, security classification, data feeds, client portal management, and other responsibilities.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
- Suggest Revision
Utilize expert knowledge of Windows desktop troubleshooting to assist clients with connectivity, printing, customization, user profiles, and applicationsExercise expert MS Office and Mobile Device troubleshooting skills and knowledge to resolve client issuesPerform Virus/Malware removalMaintain consistent backup sets and resolve issues should they ariseDeploy new hardware using imaging technology.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Our client in the manufacturing industry is looking for a Technical Support Engineer in the application of Protective Coatings to add to their team in Medford, NY. In this crucial advisory role, you will be responsible for providing technical application support, troubleshooting, and product training to a global network of managers, distributors, and end users.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
- Suggest Revision
The Network Operations Center Analyst will support the Global Client Support Center team onsite in Oakton, VA. The selected candidate must be flexible and willing to work a scheduled shift in a 24/7/365 operational support environment.
Full-timeExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
- Suggest Revision
Experience in Hardware knowledge (Dell, Client, IBM Desktop), basic hardware (Server, Blade, Storage, Tape Library, Network Devices, Firewall, Cabling etc. Good troubleshooting knowledge on Active Directory, DNS, DHCP , Event Logs, File and Print Server.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
- Suggest Revision
A local building automation and security systems client of ours is looking for a Technical Support Specialist to join their team. The TSS is a hands-on position, responsible for troubleshooting hardware and software problems, diagnosing network issues, and providing timely solutions.
$78,000 - $117,000 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago
client support troubleshooting jobs in Waltham, MA
FEATURED BLOG POSTS
Technology in the Workplace: How to Improve your HR Function with AI
It’s safe to say that the last two years have brought fundamental changes to the way we work and do business. Companies have relied on technology in the workplace to digitize their services and build a remote-friendly infrastructure that could prepare them for the future.
4 Things to Consider When Building a Global Workforce
The rise of remote work has given employers a unique chance to rethink how they approach workforce management. This ranges from rethinking the size and design of their office space to updating their tech stack to accommodate different working styles. It has created new opportunities for companies of all sizes to expand their hiring pool and look for top talent on a global scale.
Operations Job Titles for Entry, Mid, and Senior-Level Positions
An operations team can take on many functions within a business. With wide-ranging responsibilities come wide-ranging job titles. This means that you have to be more vigilant in your job search. On one hand, the perfect job might be hidden under a title you might not expect. Meanwhile, operations titles that you’re used to looking at may mean something different at a given organization depending on their structure.
How to Automate Your Job Search
The internet is ripe with career professionals urging you to be aggressive in your networking and application strategies to land a job. But at what expense? Your sanity? Peace of mind? Energy? Free time? When the job search gets overwhelming—as it inevitably will—leverage automation to take the most tedious tasks off your plate. Here are seven ways to do it.
How To Request Accommodations at Work (According to Someone Who’s Done It)
Doing a job for eight hours a day, five days a week is exhausting for anyone. But for those with a disability or chronic pain, it can be especially taxing—something must change. Asking for reasonable accommodations at work can feel tricky, especially if you’re new to the job. Under the Americans with Disabilities Act (ADA), physical disabilities, health conditions, and symptoms of mental health are all valid workplace accommodations. When you request accommodations, it means that your condition is impacting your ability to perform at work.
Finally! Answers to 9 Job Search Questions You've Been Wondering About
There’s no college course on how to job search effectively. If schools offered “Job Searching: 101,” we wouldn’t have to write this article. Unfortunately, there’s nothing straightforward about a job hunt, and researching the best job searching methods is basically limited to sourcing peer advice and internet articles. Don’t worry; we’ve got your back. Here are definitive answers to the most common questions you’ve been dying to ask.
How to Successfully Make a Career Change in the New Year
The beginning of a new year is often a time for reflection and introspection. Millions of people use this time to come up with new resolutions to help them live happier and healthier lives. Pursuing our career ambitions is among the top five, right up there with exercising more and eating better.