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Fraud prevention squad leader will lead the development of Customer Fraud Risk (CFR) prevention products through tight collaboration with Fraud Detection team, surveillance and investigation analysts team leaders, learning of evolving fraud patterns for consideration in product enhancements, and aligning on product designs and roadmaps.
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The Fraud Prevention organization within FIU deploys advanced AI/ML products inline in customer journeys to combat fraud for enterprise-wide financial products and services, working closely with business unit partners, vendors, fraud detection, investigation, surveillance and technology teams.
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Maintain precise management of transactional timelines, staging accuracy, and win probabilities in Salesforce, while leading customer discussions to position Beckman Coulter’s solutions and employ creative contract strategies.
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CAVA – joining “A culture, not a concept” Team Member | Culinary Leader | Kitchen Leader | Shift Leader | Cook | Prep Cook | Grill Cook | Prep Crew | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Crew Member | Host | Cashier | Line Cook | Server.
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Our busy high-end Medical Spa is looking for someone with excellent customer service skills that loves to help people, and you may be the person we’re looking for! Candidates should possess a Massachusetts Nurse Practitioner or Advanced Practice Nurse board license and demonstrate a strong background in customer service.
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Prior employment with companies such as Ansys, Numeca, Siemens, Dassault, Cadence, or M-Star, or experience as a Sales Engineer, Solution Architect, or Customer Success Engineer. This is an exciting opportunity for a Sales Engineer with a passion for CFD and SPH to contribute to a rapidly growing industry.
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A Senior Enterprise Onboarding Manager is responsible for managing our largest implementations in the Enterprise market and delivering an exceptional customer experience during the process. “Deliver plus one” mindset and approach where we can only succeed with happy and healthy customers and we have strong customer advocacy throughout the customer base.
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Forward thinkers capable of managing Business Line needs as well as critical thinking skills in order to drive customer requirements are the best candidates for a Mission Assurance Lead. WHAT YOU’LL DO Provide expertise on RMF documentation in order to reduce the administrative cost of maintaining an operational environment.
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Target areas include training programs, employee engagement/awareness, third party vendor management, communication and customer service (resident and owner facing processes) including safety committee oversight, OSHA/EPA required training, incident reporting (in collaboration with Risk), environmental testing and remediation, PPE requirements and other related activities.
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FIU strives to protect Fidelity businesses, clients, customers, and reputation by providing fraud management services, optimally balancing risk and customer experience. Defining and maintaining product backlog, prioritizing items based on fraud prevention, customer experience and operational efficiency needs, and collaborating with stakeholders to capture requirements.
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In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store.
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Drive the adoption and success of Epsilon's PeopleCloud Loyalty and Customer solutions. Career Growth Opportunities: Gain experience leading a high-performing team and driving strategic initiatives that enhance customer success.
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As the Director of Customer Success, you will play a pivotal role in shaping the future of our customer relationships, driving product adoption, and fostering long-term loyalty. In this role, you will leverage cutting-edge Customer Success Management technology and best practices to develop innovative strategies that deliver measurable value to our clients.
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Job Requirements REQUIRED: high school diploma; two years of related experience in recreation or similar sports setting; current first aid and CPR/AED or BLS certification through the AHA or Red Cross; initiative; ability to effectively organize and prioritize work demands and work both independently and as part of a team; strong interpersonal, communication, and customer service skills; and proficiency with Microsoft Office programs.
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The Customer Success Manager is a critical individual contributor role on our growing Customer Success team to ensure OfferFit customers are highly successful with the product. Customer Success Manager Location Boston, Massachusetts, United States.
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customer job Title: service engineer lead field in Somerville, MA
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