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While aspects of this role are similar to other roles you may have searched for (Entry Level Customer Service, Call Center Representative or Customer Service Representative), this role offers a comprehensive, supported and guided experience towards building a career at Fidelity.
Full-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Accomplish specific projects independently by using sound judgment, taking overall direction from the Manager of Data Center and Infrastructure Operations and the Senior Operations Analyst.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Professionals in this position should have deep CRM process and configuration expertise in SAP CX across all areas of the CRM portfolio including Lead & Opportunity Management, Territory Management, Quote & Order Management, Service Tickets, Call Center, and integration to SAP ERP/ Commerce/Emarsys/CDP/CDC/CPQ/FSM/Qualtrics/BTP. Experience in SAP FSM, SAP CPQ, Emarsys, BTP is a plus.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Responsible for managing service levels for teams under their purview, based on set targets; in collaboration with the Call Center Manager, also responsible for problem-solving to improve performance when targets cannot be met.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Acts as a liaison between Contact Center team members and MGH practice managers and staff to ensure shared responsibilities and hand-offs between the Contact Center and hospital departments are working as designed to support department and organizational goals; works with Contact Center Manager to mitigate as needed.
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One (1) year of customer service or call center experience working in billing, collections, or insurance. Three (3) years of customer service or call center experience working in billing, collections, or insurance.
Part-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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We welcome those with experience in jobs such as Retail Fashion Buyer, Cashier, and Regional Manager and others in the Retail to apply. Dedicated time each week to develop new skills and to connect and refuel - by exploring the career center, networking with colleagues, taking online classes, and more.
Part-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Job Category: Call Center / Dispatch / Reservationist / Scheduler. 3 years of call center experience, preferably in the transportation industry. Meeting with the Reservations Manager on a regular basis.
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Under direct supervision of the Telecommunications/Operator Services Manager, operates the hospital's telephone paging, alert and contingency recall systems. Requests Uber Ride for discharged patient, Cancer Care Center and Providing Health Centers.
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Interfacing with multiple areas of the team including IVR, call center KPIs, payment services, billing, collections, and field service management; Keeping up with Power and Utilities Industry trends, specifically around technology involving meter-to-cash processes, customer engagement, call deflection, customer relationship management, renewables, sustainability, ESG, etc.
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The Operations Analyst will take overall direction from the Manager of Data Center and Infrastructure Operations and the Senior Operations Analyst but will be expected to accomplish specific projects independently by using sound judgment.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Have 6-10 years experience in a relevant field, such as analytics or data science, performing quantitative and technical analysis, ideally with experience in marketplace e-commerce environments and/or products used by supply-side partners (sellers, operations, call center, etc.
RemoteExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Provides patient, services and staff related information to the general public, patients, hospital staff and maintains on-call/rotation schedule for clinical staff. Responds to requests for direct dial numbers, department numbers, physician on-call status and department functions utilizing an automated system.
Full-timeExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Must have Inpatient hospital case management experience Census is typically 20 cases a day BLS Cert, and CM is preferred Shifts: Mon thru fri 8-430 No weekends or call Most important skills would be in an experienced in discharge planning who knows some utilization review and one who knows AllScripts would be even better.
$2,833 an hourExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Job Description Call Center Representative-Customer Service - Plymouth (Hybrid Schedule) - ( 210000ET ) To assist the department in meeting or exceeding service level standards the Call Center Representative I has several positional responsibilities.
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call center manager jobs in Somerville, MA
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