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Answer questions about products and services, retail stores, general service line information, and other information as necessary based on customer call needs. The Customer Service Specialists work in a fast-paced environment answering inbound calls and making outbound calls.
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Partner with the product management team / Engineering team / DevOps / SRE team to define solutions for customer to be successful. Director, Customer Engineering/Professional ServicesBiofourmis is seeking a Director, Customer Engineering/Professional Services as a key role responsible for building a Professional Services team and managing all existing customer escalation to ensure SLA resolutions are met as well as the needs of our customers.
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As a Senior Customer Engineer, you will provide a range of hardware, software, and network technical support, that include troubleshooting, staging and configuration, and resolving tickets for internal and external customers.
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The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. We are looking for three customer service representatives to join our team based out of our Wilmington, MA office, however the work can be performed fully remotely.
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We're also looking for: Strong proven experience in a Customer Success role, within a B2B SaaS business. Working with our Customer Success team across the UK and USA , you'll help us to take our customer-focused ethos to the next level.
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Experience managing customer relationships through Salesforce, Gainsight or similar CRMs and experience using email marketing platforms and E-Commerce platforms. Your success will be measured on customer retention, customer growth rate, and customer sentiment (NPS.
$174,000 a yearFull-timeExpandApply NowActive JobUpdated 23 days ago - UpvoteDownvoteShare Job
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The Product Data Scientist (Sr. Lead, Customer Success) will leverage their Business Acumen, Data Science and engineering skills to build Advanced analytics processes, build operational process pipelines and finds and presents data-driven insights that help our clients solve their most important business problems and bring optimizations to life.
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Research customer and agent inquiries and elevate issues to Supervisor as needed. As a Customer Service Representative, you will work in a dynamic environment where professionalism and commitment to a team environment is highly valued.
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Candidates will be responsible for providing the highest level of customer service to clients who are booking trips through the company, working with high-net-worth individuals – emphasis on providing a “white glove” customer service experience.
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VP Customer Success. You will be required to manage a team of 30 individuals consisting of Customer Success, Technical Account Managers, Professional Services and Technical Support. Henderson Scott are currently partnered with one of the largest Pre-IPO Identity / Cloud vendors in the market who are looking to hire their first VP of Customer Success for the US.
$450,000 a yearFull-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Recommends items for sale to customer and recommends trade-up and/or companion items.
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QualificationsExperience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Company DescriptionPublic Storage is the self-storage industry leader and we are Hiring Now.
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Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. 02145 Opportunity: Contribute To The Growth Of Your Career Responsible for promoting an excellent customer experience.
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About the Job: Join us as a Sales Manager, New Customer Acquisition, where you'll lead our Quality Assurance (QA) Customer Acquisition team in expanding our client base beyond the Qt ecosystem.
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As a member of our Restaurant Foods team, you are at the heart of helping people make great meals easy.
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Title: customer Company: Flex in Quincy, MA
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