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Understands financial markets (e.g. M&A, large Corporates, Liens and Loans, Banking, Capital Markets, Alternative Investments) Experience working with cross-functional technical teams including Customer Service, Product Management, Development, Sales, Pre-sales, legal, and marketing.
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Stay updated on industry trends and best practices in virtual call center management and remote customer service. Responsibilities: Lead and supervise a team of remote customer service representatives, providing guidance, coaching, and support to ensure high-quality service delivery in a virtual environment.
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Represent the EUX Team in meetings including, but not limited to, Customer Meetings, Vendor Management, Project Management reviews and the Change Advisory Board. Extensive knowledge of Service Desk Management tools, e.g., Jira Service Desk (preferred), BMC Remedy, ServiceNow, Confluence, SharePoint, Analytical ToolsDemonstrated experience mentoring and managing junior team members through early career stages with the expectations of high levels of team member retention.
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The Process Improvement/Project Management Specialist, Remote for Beckman Coulter Diagnostics is responsible optimizing customer organizational performance by leading the implementation of cost savings projects that track directly back to the customers P&L. Also, enhancing the alignment and efficiency of business processes by ensuring continuous, sustained improvement across the enterprise through the implementation of Danaher Business System like tools and methodologies.
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The Usher/Ticket Taker is responsible for providing excellent customer service at all events, while providing directions and scanning tickets. Assist with patron issues or complaints and report any activities or behaviors that conflict with facility/event policy or code of conduct to Venue Management.
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The Care Transition Specialist Lead is responsible for acting as an advocate for patients and patient families and strive to support the hospital’s aims for optimal resource management, high customer satisfaction, and high quality care.
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Overview Assist the Outlet and Banquet Manager in the planning and management of the Restaurant, Room Service and in the serving of guests during banquet functions in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
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People from all backgrounds seeking part time or full time opportunities in the following areas are encouraged to inquire about our program: sales, customer service, part time, manager, accounting, marketing, clerical, management, entry level, project manager, part time, restaurant, general, advertising, sales manager, project management, hospitality, professional, business analyst, project, support, sales management, coordinator, entertainment, pr, promotions, public relations, sports.
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Experience with Yardi (apartment rentals and leasing management), T2 Flex (parking software), SalesForce, PhotoShop and CBord (ID Software) a plus. The Customer Service Representative is the face of the Campus Service Center where the Harvard Community receives customer support obtaining services and assistance from Campus Services business lines: Parking Services, ID Card Services, Notary Services, CommuterChoice and HU Housing.
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This includes general customer service, maintaining customer relationships, player registration and game load management, game staff onboarding and scheduling, game report processing, revenue management, communications, and other related tasks.
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Complete new account opening, collect AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer) requirements; process related sales reports. Supports servicing and related sales enablement activities to drive new client relationships and retain and deepen existing High Net Worth (HNW) and Ultra-High Net Worth (UHNW) client relationships in Wealth Management.
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As a university graduate with a focus on commercial, digital, or engineering fields, you bring a solid educational foundation and a minimum of 5 years of hands-on experience in roles such as Customer Success, Engagement Consultant, Change Management Consultant, or Account Manager.
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Development of support solutions built around the requirements of Sample Management team at customer site to enhance service delivery. 'First-responder' troubleshooting, error recovery and simple programming of the automated sample management platform.
$87,360 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.
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Liaising with Mass General Brigham (MGB) Research Management, Mass General Hospital and Brigham and Women’s Hospital central compliance office, on proposal review and complexities. Work with MGB Research Management, Clinical Trials Office (CTO) and Innovation offices to manage lifecycle of research grants and contracts.
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