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The Care Transition Specialist is responsible for acting as an advocate for patients and patient families and strives to support Newton Wellesley Hospital's aim for high quality care, high customer satisfaction, and optimal resource management.
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From end-to-end, you'll have to think of how to build and support these products throughout the product lifecycle and customer journey, including training, support, and monitoring what you own.
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The Customer Service Representative is the face of the Campus Service Center where the Harvard Community receives customer support obtaining services and assistance from Campus Services business lines: Parking Services, ID Card Services, Notary Services, CommuterChoice and HU Housing.
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Sleep Experts will execute the Mattress Firm selling programs and support a seamless omni-channel experience to create a compelling and engaging environment that puts the customer at the center.
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Giving back to our community Whether it's volunteering at a foster care agency, food bank or even an animal shelter, we believe in giving back to our associates and the communities they live and work in.
$60,000 - $85,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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You will support all aspects of our documentation management operations in PECO. As a subject matter expert, you will be responsible for playing a crucial role in supporting PECO stakeholders, including the Care Management and Apheresis and Infusion Specialist teams.
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Reporting to the Executive Director of Customer Success, the ideal candidate will be responsible for managing and inspiring the Support team to deliver exceptional customer experiences and drive continuous improvement.
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We are seeking a VBC Product Strategist leader with a strong emphasis on an individual that has experience in transforming the provider journey from FFS to VBC programs and fee arrangements (i.e., various programs - Medicare Advantage, Medicare Reach, ACO; shared savings, capitation), understanding what tools, capabilities and pricing models are needed to support their journey.
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Woodmark Pharmacy of Massachusetts is currently seeking a responsible and customer-service oriented PER DIEM Clinical Pharmacist Consultant to join our team. Provide DPH survey support. For over 20 years, Woodmark Pharmacy has delivered comprehensive, cost-effective pharmacy services to long-term care facilities, senior living communities and other public health organizations in the greater northeastern U.S. Our team of qualified professionals and certified geriatric pharmacists works with your clinical and financial leadership to develop a customized program.
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Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future.
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Our dedicated recruiters, customer service, and tech support are available 24/7/365 to help you discover the perfect position for you. Must have 1 year of recent Geriatric RN / Long-Term Care RN experience in the last 18 months in a Nursing Home setting.
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Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
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These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.
$100,000 - $169,000 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Exceed customer expectations in support turnaround and status reporting. Recommend and implement innovative customer support technologies and strategies. Ensure customer support and performance are managed relative to business requirements.
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2 to 4 years experience in a support related role for a software product (enterprise SaaS a plus) - Strong technical and written skills - Experience with Intercom, Zendesk, Salesforce - Ability to communicate complex concepts to customers - Process-driven and having attention to detail - Eagerness to respond to tickets to ensure that all SLA response times are met - Empathy for customers and diligence to resolve problems to provide customer satisfaction - Passion for the startup experience.
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customer care support jobs in Newton, MA
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