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Stay updated on industry trends and best practices in virtual call center management and remote customer service. Solid understanding of call center operations and customer service principles, specifically in a virtual environment.
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Collaborate with call center management to understand business goals and align workforce strategies accordingly. Lead daily check-ins with call center management. Identify process improvement incentives and enhance day to day processes for call center optimization.
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Follow protocols established by Boston Nature Center and EEC regulations. Located on the grounds of the Boston Nature Center, the nature preschool team has access to 67 acres of wetland, meadows, and forests to utilize as an outdoor classroom.
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Job Description CD PROJEKT RED is looking for a Senior PCG/Tools Engineer to join our office in Boston to work on Project Orion, the follow-up to Cyberpunk 2077 and the next major video game in the Cyberpunk franchise.
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Supervisory Responsibilities: With the exception of Licensed Independent Clinical Practitioners, the SVP of CHCs supervises clinical and non-clinical health center departments including but not limited to Nursing, Clinical Support, Dental, Pharmacy, WIC, Call Center, Practice Management, Referrals, Quality Improvement, Lab and Administrative Assistants.
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Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network.
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Collaborate with call center management to. Between 5-8 years of experience in call center staffing, including forecasting. Experience with Microsoft Office applications (including Access), CrystalX Reports, Verint and Avaya Contact Center Manager Administration or similar systems is required.
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BIDMC also shares important clinical and research programs with institutions such as the Dana-Farber/Harvard Cancer Center, Joslin Diabetes Center and Children's Hospital. BIDMC is a tertiary care facility with 743 licensed beds and an internationally renowned principal teaching hospital of Harvard Medical School with NCI Comprehensive Cancer Center-affiliated Cancer Center.
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Job functions include but are not limited to: Daily testing of glucometer Set-up of procedure rooms with appropriate equipment and supplies Enters procedural data into ProVation Adheres to high level disinfecting standards for reprocessing endoscopes Follows manufacturer's guidelines when using Automated Endoscope Re-processor.
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Comprised of Tufts Medical Center, Lowell General Hospital, Melrose/Wakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers.
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Overview The Dana-Farber Cancer Institute seeks an Executive Assistant to provide varying degrees of executive administrative support to the Center Co-Directors, Scientific Director, and to a limited extent, Center Group Leaders in the newly established Center for Therapeutic Discovery (CTD.
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The Center for Precision Imaging at the Massachusetts General Hospital Martinos Center/Harvard Medical School has openings for highly qualified individuals at the postdoctoral level with strong imaging backgrounds to work on PET molecular imaging projects.
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Responsible for Quality & Controls Assurance programs, activities and reviews, including claims reviews; call center and digital communications reviews; Medicare Risk Adjustment, HCC, clinical and coding reviews; DRG and medical records reviews; technology/systems and coding upgrade and implementation reviews (e.g. final user acceptance testing, etc.
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Catalent Pharma Solutions is hiring a Product Development Engineer II is to actively participate in the development of pharmaceutical processes, technology transfers, and scale-up of spray-drying, particle size reduction, blending and capsule filling unit operations.
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Overview The Salvation Army’s Boston Kroc Center is hiring a Summer Day Camp Group Leader and offers excellent benefit package to eligible employees including: Generous paid time off every year that includes: holidays, up to 3 personal days, vacation time and sick time.
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call center follow up jobs Title: customer service associate in Milton, MA
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