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Reports To: Captain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Management Trainee) Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service.
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Meets merchandise processing standards and maintains an organized and accessible work areaAdheres to Loss Prevention practices and is aware of and reports potential incidents, to ensure shortage control and to protect company assetsMaintains a safe work environment and reports any potential hazards to store management (e.g., ensuring that exits are unobstructed, ceiling clearance in stockroom is enforced, rugs are not frayed, spills are cleaned up immediately, etc.
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Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience, showcasing the brand through exciting merchandise presentations and executing operational strategies resulting in positive operating profits.
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Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) Follows all company policy and procedures & notifies management of any infractions.
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The Store Manager delivers key performance indicators and ensures flawless execution of the customer experience, recruits and hires brand right associates with a passion for optics, coaches and develops associates and management alike to prepare bench strength for the region/company, and lastly seamlessly links the doctor and retail functions together.
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Escalates to customer service management, sales or tech support as required. Provides guidance to the salesperson on how to structure the quote so it get processed correctly (legal entity to whom purchase order is being issued, handling incoterms, delivery terms and payment terms, including use of the company's appropriate brand template/header.
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Onboard your crew - Actively participate in all store-related meetings, working towards exceeding sales and service performance goals set by store management. Build the perfect oasis - Emphasize brand direction and seek opportunities to informing guest of current marketing programs and upcoming events.
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You'll play a key role in crafting impactful communications that elevate our brand and engage our audience. Bonus points for experience with social media platforms and content management systems.
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You contribute to optimizing inventory management, and to increasing sales and customer satisfaction while maintaining the brand and visual/merchandising presentation standards & directives in the store.
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The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management.
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Oversees Back of House operational functions: Omni/fulfillment, receiving, shipping, inventory, management, stockroom organization and standards and markdown/markup execution. Executes customer fulfillment across all (Omni) channels leveraging all services (BOPIS, SFS, STS, Home Delivery, Installation) to ensure method used meets customer’s needs while maintaining profitability and the image of the Brand.
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5+ years related experience in a merchandising/marketing/brand management position, preferably in own brand or private brand sector or CPG brand. Bring an expert-level fluency across strategic planning functions including brand strategy, creative strategy, product marketing, innovation, content strategy, and digital strategy.
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Content Curation and Organization: Source, collect, and organize digital content for website and social media platforms, ensuring alignment with brand guidelines and target audience preferences.
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Acts as a brand representative reflective of company values. The Key Holder collaborates with the store management team in the supervision of daily store operations. Supports the store management team by participating in daily opening and closing office procedures and operational tasks and projects.
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The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Maintain brand standards around cleanliness, organization, and visual presentation standards.
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management brand jobs in Medway, MA
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