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As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile.
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As a Customer Success Manager, you have a strong background in advising and guiding clients in using cloud-based technology platforms. What you bring: 5+ years in a customer-facing role, ideally Support, Customer Success, Business Development, or Account Management.
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Customer Success Manager, Professional and Financial Services. Customer Success Manager. 3-5 years of experience in a Customer Success position, preferably working with enterprise clients.
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Customer service representative, client care specialist, receptionist, customer service rep, client care, customer service, Customer service representative, client care specialist, receptionist, customer service rep, client care, customer s ervice.
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Post-secondary education in Business, Human Resources, Health Sciences, Technology or related field and/or equivalent work experience Exhibits exceptional organizational skills and efficiency in providing premium level of service and personalized attention to clientsFamiliarity with the Employee Assistance, Wellness, Preventative Health, Occupational health health, or Human Capital Management (HCM) market is advantageous, along with customer relationship management experience in the HCM space.
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Proficiency in all necessary network applications and tools (including but not limited to eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools). You will be responsible for installing, troubleshooting, repairing, and performing preventative maintenance on all Siemens Healthcare systems at customer sites with minimal supervision.
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At Wegmans, customers tell us they choose us for the helpful people in our stores, including the ways we help them enjoy fresh ingredients and delicious meals.
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With this autonomy, the Onboarding Specialist is expected to take a holistic view of the Validity offerings and processes and consider how the entire customer journey would be influenced by their work.
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Log email submissions into the customer database and ensure submissions from MBTA website are properly labeled. Maintain professional interactions with the Passenger Information Center, other Keolis personnel, and MBTA Customer Service staff.
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As a Customer Service Engineer II, you will beresponsible for: You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare Diagnostics instrumentation (primarily Dimension and Vista Chemistry products) at customer sites with minimal supervision.
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DMGroup is hiring a Customer Success Manager to join our DMSchedules team in our Boston office. Additionally, the Customer Success Manager will develop processes that can scale quickly to help a wide range of districts and schools achieve success.
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In Otsuka's evolved customer engagement model, a Health Science Advisor (HSA) will engage HCPs through a variety of in-person, virtual and digital tools, offering expanded expertise regarding products and the approved conditions they treat.
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Prior experience with Customer Success tools like Gainsight, SFDC, Gong, and dashboarding tools like Tableau or Thoughtspot. Strong skills and experience in Customer Success operations, business analysis, programmatic execution, and overall program management & business enablement.
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The VP Customer Success will build the team, processes, metrics and tools to meet or exceed Amwell's Customer Success goals during a period of rapid growth and transformation. Apply broad knowledge of industry-leading Customer Success practices to define the Customer Success Manager role, customer engagement model, and inter-departmental processes that will enable Amwell to meet or exceed its targets for customer retention and provider adoption.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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Title: customer in Dedham, MA
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Recruiting in a Recession: Hard Truths That Talent Acquisition Experts Must Accept
The summer had economists from around the globe embroiled in a debate about a possible recession coming in the next few years (or months). As of October 2022, the U.S. Labor Department data put the current inflation rate at 7.7%. The recent layoffs in the tech industry are just the first of what is soon to be a string of cutbacks by companies looking to save costs. For recruiters, this means freezes in hiring and fewer openings. It will also include the uphill task of finding the best candidates for them from the coming influx of recently laid-off job seekers. Now is probably a good time to brace for tough times in the next few years in the talent acquisition industry. To survive and thrive recruiting in a recession, here are some hard truths you will need to accept.
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Talent acquisition is a multi-stage process where candidates undergo various application steps before getting hired. The unfortunate reality is that it is a labor-intense system, with the hiring manager and recruiter often handling all of the work on their own. Ask any one of them, and you will hear about the overabundance of applications and the demanding task of filtering through them to find the best candidates. The quality of talent suffers under the weight of all that work on one person's hands. It's not easy, but as many companies are starting to realize, there is a better way. The future of talent acquisition lies in collaborative recruiting!
4 Talent Acquisition Trends Going Into 2023
For better or worse, a side effect of the COVID-19 pandemic was a marked shift in talent acquisition practices worldwide. With the struggle to retain talent that began in 2020, companies have had to rethink recruitment strategies. The result has been new talent acquisition trends that are well on their way to becoming commonplace. These are the practices that are going to become even more widespread going into 2023.