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Provides day-to-day operational, technical and problem-solving leadership on administrative matters including, but not limited to: patient flow, office operations, customer service, health insurance, billing/coding requirements, and EMR functionality and utilization.
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O Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives.
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Summary: In collaboration with the multi-disciplinary care team performs the administrative tasks necessary to support exceptional patient-centered care; such as, reception, registration, demographic and insurance verification, answer telephone calls and direct to the appropriate individual, strong customer service skills among patients and multidisciplinary team.
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General Description: Responsible for the service, sales and retention of client accounts assigned to the Customer Care Center. Ideally (but not required) hold an industry designation such as ARM, CIC, CPCU or expected to further industry knowledge through courses.
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Leading an interdisciplinary team to deliver evidence based, systems focused care, the Manager will have balanced support and autonomy. This independently licensed clinician will be community and clinic facing, partnering with the Regional Program Director to support the continuum of care.
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Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
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We are looking for an Enterprise Customer Success Manager to partner with customers post-sale to drive adoption and ensure customer satisfaction, growth, and retention. Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support.
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This includes:+ Quality Assurance+ Patient Safety+ Pharmacy Professional Practice+ Regulatory Requirements+ Customer Service+ Personnel Management+ Inventory Management+ Financial Profitability+ Loss Prevention+ Workflow ManagementA key component of the Graduate Intern role is keeping your customers and patients healthy through adoption and management of patient care programs.
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PT Customer Experience Manager Needed page is loaded. PT Customer Experience Manager Needed. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings.
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Join the MedWiz of Mass team as a pharmacy account manager, where you will provide outstanding clinical services to our facilities and collaborate with the clinical and customer service teams.
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Group benefits including extended health care, dental and vision, gender affirming care, fertility care. Works directly with sales directors, bid writers, enablement teams, AM s, Customer Success & Ops, Marketing and PR and communicates objectives to relevant marketing groups to ensure alignment.
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The Customer Success Manager will be responsible for the growth and success of a network of community customers for A Place for Mom within a designated region / market area. The Customer Success Manager will measure and report specific results to the communities, diagnosing issues, identifying opportunities for improvement, and coaching on best practices at all levels to achieve success.
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Atlantic Coast Enterprises in West Springfield, MA. is seeking to hire a full-time Automotive Repair Multi-Unit Manager to be our frontline team captain by managing multiple Jiffy Lube vehicle service centers/automotive repair stores.
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We care deeply about the agricultural credit associations (ACAs) we serve through our mission of delivering trusted technology solutions to help American agriculture thrive. Professional Help Desk Manager certification or equivalent experience.
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Develop and maintain a professional and cooperative working relationship with the Store Manager, Pharmacy Operations Manager, and local health care providers. Provide outstanding customer service and patient counseling in the areas of prescription and OTC medications, and other evolving health care needs.
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customer care manager jobs in Chicopee, MA
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