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Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management.
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We are looking for a Customer Support Manager to join our team to lead a team of Product Support Representatives who assist customers with everything from user support to technical problem diagnosis and resolution, as well as provide calendar updates, job scheduling and logistics for the Field Service Engineers.
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Previous experience as a Customer Support/Success Manager, Field Support Representative/Technician. We are looking to hire a Customer Support Manager to lead the customer.
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Assist in training and mentoring new hire Customer Support Manager. The Customer Support Manager is the initial contact person for physicians, patients, and insurance companies and must be able to communicate clearly and in a polite, friendly, and professional manner.
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Strong understanding of system administration support of operations, working knowledge of storage technologies, virtualization support, and architectural experience. Customer Support Engineer - Aura.
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BPS Department of Transportation Monitor Unit Customer Service Team Lead Position The Monitors Unit Customer Service Team Lead (TL) works alongside yard Operations Coordinators to support all aspects of Customer Service related to the Monitors Unit. The TL will be responsible for assisting families and schools with coverage-related questions and issues.
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As a Sr. Data Scientist, you will be working on both structured and unstructured data to build ML applications to support various healthcare-related business use cases that will improve our health system.
$121,400 - $202,400 a yearFull-timeWork from homeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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We're looking for a Customer Success Manager to join our team and help support our digital diagnostic's customers, including our commercially deployed AI product portfolio and Digital Pathology Image Management System, AISight.
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As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised.
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Liaise between customers and support , as necessary, to ensure an optimized support resolution experience smoothing the adoption curve for the customer. Collaborate closely with the account team, including the Account Executive and the Solutions Architect (Pre-sales engineer), to provide ongoing technical coverage and support, while the account team focuses on identifying new deals.
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Maintain accurate customer records and ensure data integrity within the CRM system. We are seeking a dynamic and sports-minded individual to join our team as a Customer Support Representative.
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This is an exciting opportunity to join a group of like-minded individuals and apply your customer support and customer service expertise. As a key member of our customer service department, you will play a crucial role in delivering exceptional support to our clientele.
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Answering and troubleshooting issues on chat, email, and phone via our support ticketing system - Becoming a technical expert across our product and adjacent technologies like SSO, Salesforce, and Slack - Working closely with product and engineering to escalate any high priority issues and trends - Have the opportunity to experience a fast-paced startup environment - Shift Hours: 7am - 4pm ET (6am - 3pm CT.
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We are looking for an exceptional, driven, hands-on, and customer-obsessed technical support engineer to form the foundation of our Database as a Service (DBaaS) Support team. 5+ years hands-on experience in customer support involving database in Unix/Linux environment.
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This role will serve as tier 2 support for a vendor team that is making direct contact with patients for open balance collection. Understand practice management system navigation to treatment plans, insurance detail, EOBs, ledgers, etc.
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system support jobs Title: customer in Cambridge, MA
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