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Daily activities will include varying levels of taxonomy design, project management, and hands-on indexing and tagging of all types of digital content. Experience assessing user needs (through use cases, service blueprints, journey maps, evaluation of customer experience and analytics data, and UX research), doing content audits, creating metadata maps, and structuring content.
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Superior management, leadership abilities, and project management experience; strong organizational skills and attention to detail; superior writing skills; excellent communication and human relations skills; effective in working collaboratively with wide audiences (including highest level of Dana-Farber constituencies); strong customer service, events, and marketing knowledge and/or background.
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This is an excellent opportunity for someone with outstanding customer service and problem-solving skills to learn about renewable energy finance and solar project management.
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Perform logistical planning and execution for meetings, conferences, and projects; support EHS service teams and related efforts; provide backup to the lab safety specialist and all elements of the BSP, including Committee on the Assessment of Biohazards and Embryonic Stem Cell Research Oversight (CAB/ESCRO) support and administration, database and records management, training reconciliation, website maintenance, and communications.
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Whether it's Global Payroll & Human Capital Management, Organizational Change Management, Enterprise Service Management, or Program and Project Management services, our human-centric methodology RightFIT, delivers extraordinary Customer and Employee digital experiences that advances business priorities.
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Product Marketing: Work with Marketing to develop the value proposition and messaging around the RPM solution for each Customer Persona and create sales enablement tools. + You have previous experience in a Medical Device company in the US (SaaS company – Software as a Service), Cardiac Remote Patient Monitoring (RPM) would be a plus: familiarity in US healthcare systems, political environments, and business norms.
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Previous experience planning and driving Martech/Adtech solutions using technologies like Adobe DAM, Workfront, Salesforce Service Cloud, Salesforce Marketing Cloud, SAS Campaign Management.
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In general terms, the ideal candidate will have extensive professional experience (typically 10 years) in a role focusing on product management, eCommerce, customer experience, strategic planning, and data management.
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Work with management chain to develop and mature service delivery and ticket escalation processes to ensure free flowing escalation and information sharing within the organizationWork with customer groups and management chain to monitor sources of planned service demand from various sources (business leaders, customer group project teams, CAPEX requests, Change Control Review Board, governance committees etc.
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This position requires an individual with a minimum of 5 -7 years leadership experience along with a proven track record of managing multiple locations for the following service lines; mail, shipping\/receiving, copy, switchboard (receptionist) and other related office services, have the ability to identify and resolve potential problems, strong leadership, customer relationship skills, project management, excellent computer skills, along with other duties as assigned.
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The Mergers, Acquisitions, and Organization Changes (MAOC) Integration Senior Analyst is responsible for assisting with the program management of DTCC client account changes, such as consolidating Legal Entities, assumption of accounts and books of business, migrating certain businesses to a new service bureau, etc., as well as other types of organizational/operational changes, with a focus on providing an excellent Client Experience.
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As part of the SAP Customer team, your primary focus will be on Lead to Cash transformation for our clients - both traditional business models and enabling next generation XaaS (anything as a service) business models leveraging SAP C/4 Sales, Service and Marketing cloud; SAP CPQ; SAP Commerce; SAP Subscription Billing (BRIM); SAP Entitlement Management; and SAP S/4 Sales and Distribution solutions.
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Responsible areas within PFS Hospital Billing Revenue Cycle may include Billing, AR Management, Customer Service, Cash Posting, Denial Management, and overall Revenue Cycle operations.
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Cross-functionally trains in other areas of the Outlet to help deliver the best customer service. Provides SMART customer service at all times through the daily execution of Lowe's Outlets.
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College degree or at least 2 years related work experience in a customer service role, project management/coordination, and/or facility services knowledge preferred. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication.
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project management customer service jobs in Cambridge, MA
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