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Our growing team is looking for a Photonics Customer Support Engineer. Photonics Customer Support Engineer. The person in this role will be responsible for managing the end-to-end customer journey including being the primary point of contact, managing the flow of information, troubleshooting, and product specs, as well as providing technical support and conducting quality tests.
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Provides technical support in the development and implementation of customer applications and company products. Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service.
$45 an hourFull-timeExpandUpdated 1 month ago - UpvoteDownvoteShare Job
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Customer Support Specialists have gone on to thrive not only in the Support organization but as a Success Engineer, Product Development and Customer Success Management, as well.
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Job Title: Customer Support Engineer (OneSource role) Job Description: Provides technical support in the development and implementation of customer applications and company products.
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Motivated by Coinbase’s mission and crafting a seamless support experience for our global customer base. Develop and lead a team of high performing customer support agents across multiple channels (email, chat & phone.
$93,500 - $110,000 a yearFull-timeExpandUpdated 1 month ago - UpvoteDownvoteShare Job
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Communicate and troubleshoot with the customer to understand the real issue and identify its root cause. Own and provide end-to-end support to our global customers. Travel to customer sites and resolve issues.
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Provide professional phone support on incoming and outgoing calls with customer centricity. Customer Support Representative. As a Customer Service Representative, you will serve as a key contact and liaison for customers, both internal and external, to ensure their total satisfaction.
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The work of this position includes customer support problems that meet current and future business. Experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving.
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Collaborate and support the Program/Regional Manager for customer performance reviews. Includes oversight of service offerings: order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, media/reagent preparation, and cell culture support operations.
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Job Title: Customer Support Engineer. Install, maintain, validate and repair Client and/or multivendor instrumentation at customer site with best-in-class service. Support the local instrument sales representative(s) to help secure new instrument orders.
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The Customer Support Associate is responsible for assisting in the day-to-day customer service operations for NOBULL & TB12. The Customer Support Associate plays a crucial role in maintaining positive customer relationships and contributing to the business' overall success.
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Boston, MA / Customer Success / Remote Full Time Reggora is a fast-growth, early stage fintech company transforming the market for real estate valuation. to immediately join our rapidly growing team and provide inbound technical support and onboarding support to the growing list of lender customers and property appraisers who use our platform technology.
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Ability to influence behavior and make decisions with data-driven insights Develop dashboard & reports to set pace in operating rhythm Analyze case data to quantify impact of improvement efforts Coach and develop team members to support a customer-centric culture Engaging communicator; adept at using data to tell stories about the human experience Proactive approach to keeping stakeholders informed Collaborate with other teams to drive process improvements.
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The Customer Support Representative is responsible for taking customer orders by phone, fax and email as well as shipping and tracking orders. - Customer support experience is desired- Professional and friendly demeanor.
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Provide coverage on weekend, holidays and OT as needed and/or as scheduled by the Lead or Senior Customer Support Associate. Our mission-driven company values innovation and change and we're looking for a Customer Support Associate who shares our passion to shape the future of our company.
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Title: customer support in Cambridge, MA
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