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Manage the strategy for developing relationships, serving as the primary point of escalation for the Customer Success team, and oversee the enablement of programs. 10+ years of experience in customer success in a B2B SaaS company.
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We are experiencing rapid growth and looking to add a Customer Success Representative to our team. At least 2 years of experience in a customer-facing, or customer-success role.
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At J.Jill, our success is guided by a culture that values the intrinsic art of creativity and the data science required to drive our future growth. J.Jill offers a guiding customer experience through more than 280 stores nationwide and a robust e-commerce platform.
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Drives communication and operational process strategies to ensure associate engagement process adoption and a dynamic and consistent in-store customer experience across all retail stores. Partners with Director of Store Communications and Customer Experience to build associate engagement strategy.
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As a Canon Solutions America sales professional, you'll have access to a series of helpful tools to support your success, including: ZoomInfo (an extensive B2B contact database), internal solutions sales process materials, ROI assessment tools to showcase the monetary benefits of technology investments, special market-specific pricing opportunities, customer-facing case studies, a business development team to help nurture prospective customers, and much more.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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This individual will serve as the leading point of contact for assigned accounts, ensuring high customer satisfaction, maintaining profitable account strategies, and ensuring desired growth.
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The position is located at our Headquarters in Stoughton, MA with a hybrid office option and will report to the Customer Service Manager. The Customer Service Specialist is part of a team and will assist sales representatives and customers, usually by phone or email, in areas relating to inquiries, orders, pricing, delivery and responding to customer complaints, questions and problems.
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Manages cash and treasury functions, including cash positioning and reporting, short-term investing and borrowing, debt and interest payments, debt covenant compliance, bank and lender relationship management, wire payments, fraud prevention, and bank account setup and maintenance.
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The (CSR) is responsible for providing an A+ customer experience to Davids Bridal customers S/he reports to the Store Manager. Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
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Leverage a team of technology subject matter experts to enrich knowledge base, facilitate sales wins, and achieve customer goals and success through active collaboration efforts. Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.
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Develop and nurture high-level relationships within a comprehensive customer base to enhance long-term viability and greater account penetration. - Actively contact an assigned account base via direct calls, Canon Solutions America's customized email campaigns, and social media platforms to develop sales opportunities and establish engagement.
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Enhance customer loyalty through engagement via phone and email. Provide excellent customer service to both internal and external customers. Support email/survey/Contact Us customer inquiries.
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We celebrate our associates’ success monthly with Town Hall meetings, we hold department specific contests and incentives, we create excellent opportunities and support career advancement, and share in World of Hyatt Associate Benefits which include discounted room nights at any Hyatt branded hotel or resort worldwide.
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With one of the largest multimedia air and land permitting and compliance teams in the country, we support client success in manufacturing and industry, liquids delivery and processing, natural gas storage and delivery, power generation and delivery, and transportation projects.
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customer success jobs Title: account manager solutions in Braintree, MA
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