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Measure the effectiveness of customer success initiatives by tracking key metrics, such as net retention, gross retention/churn, logo retention, expansion, customer adoption and value realization and NPS, and develop strategies to optimize KPIs.
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Formalizing the client success lifecycle by designing and implementing support and client engagement metrics. Demonstrable success supporting quant researchers in a technical capacity, guiding their technical designs, and shaping their model implementations.
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The Sales Enablement Consultant is responsible for working and assisting the CDK Sales team. Sales and Implementation or consulting experience with CDK products/solutions preferred but not limited to.
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Responsibilities Position Snapshot: *Some of the duties of a Support Advocate are/may include the following depending on the abilities of those residing in the home and the needs of the program:Support Advocates are responsible for the provision of day-to-day services to our program participants.
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As a key partner to the Associate Vice President, the Director, Pathways to Postsecondary Success drives development, implementation, and evaluation of the Boston Foundation’s (TBF) strategies to build education and economic opportunities for young people and communities in Greater Boston, particularly related to postsecondary education and career building.
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The Dental Provider Relations Advocate is responsible for the full range of provider relations and service interactions within UnitedHealth Group, including being the face of UnitedHealthcare (UHC) Dental in the field with our providers and the liaison for provider contracting questions, claim and call quality, ease of use of provider web portal, future service enhancements and training & development of provider education programs.
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Through proactive outreach and engagement, the Student Success Advisor will ensure each student is aware of and has access to the resources, programs, and supports provided in academic programs, academic support services, accessibility resources, personal counseling, wellness services, student affairs, student aid, international student services, and career services.
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The Advocate will bring pressure to bear on targeted corporations by promoting Green Century’s issues and campaigns, working closely with our other shareholder advocates and reporting to the Director of Shareholder Advocacy.
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As a Senior Customer Success Manager , you will join our rapidly growing company and play a key role in a team that is redefining how businesses approach their digital transformation efforts. The Customer Success Manager is a high-impact and very visible role responsible for ensuring the pervasive enterprise adoption of the Mendix platform and for closing enterprise contracts within an assigned set of accounts.
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Advocate/champion ServiceNow's best practices. Develop executive relationships with CIO, CFO, CHRO and business leaders. Executive relationships with CIO, CFO, CHRO and business line leaders. Experience developing account partnering (co-delivery) relationships with large consultancies and technology implementation firms, Big 4, GSI's.
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If you are a detail-oriented individual passionate about community development and possess the skills to excel in this role, we invite you to join our team at ABCD as a Client Advocate. As a Community Coordination Client Advocate, you will handle direct case management services to clients currently at or below 200% of the Federal Poverty Line who live in Boston, Malden, Medford, and Everett.
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Energy Policy Analyst / Associate - UtilityScale Renewables & Battery Storage
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As a leader within the Go-To-Market (GTM) Operations team, you will lead a team of analysts that support Strategic Planning, Program Execution, Core Systems, and Insights/Analytics for our Customer Success Managers, Service Delivery and Customer Support teams.
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The Assistant Director of Learning and Student Success will be a part of CSON’s Student Services, working with the Associate Dean of Student Services; the Assistant Dean, Graduate Enrollment, Student Services, and Financial Aid; and Assistant Dean, Undergraduate Student Services, Diversity & Inclusion, to whom they will report.
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University graduate with a focus on commercial, digital, or engineering fields, with a minimum of 5 years of hands-on experience in roles such as Customer Success, Engagement Consultant, Change Management Consultant, or Account Manager.
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Title: success advocate Company: Cdk in Boston, MA
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