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The On-Site Support Engineer is responsible for providing comprehensive onsite technology support and services to ensure optimal performance of all IT infrastructure and systems at assigned sites.
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You will respond to support requests entered into our ticket and project management system and answer emergency calls during work hours You will install, troubleshoot and support Windows and Mac clients using Google Workspace and Microsoft Windows Server storage including My Drive, Shared Drives, Google File Stream and mapped network drives.
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Project Scope: *As a Senior IT Support Engineer, you will provide a range of hardware, software, and network technical support, that include troubleshooting, staging and configuration, and resolving tickets for internal and external customers.
$29 - $31 an hourExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Senior IT Support Specialist will serve as the key escalation point for complex issues, contribute to the development of IT processes, and engage in both end-user support and advanced infrastructure tasks.
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10+ years of direct leadership experience with a global Network Operations Center (NOC) or IT Operations Center environment and managing SLAs and continuous improvement against metrics at scale.
$225,000 a yearFull-timeExpandApply NowActive JobUpdated 18 days ago - UpvoteDownvoteShare Job
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Provides advanced support and troubleshooting of all desktop hardware, software, and applications, including Microsoft 365 productivity applications, network and VPN access/multifactor authentication, web, mobile, and desktop versions of Outlook, antivirus/antimalware software, and Tier 1 network and enterprise application support.
$76,000 a yearFull-timeExpandApply NowActive JobUpdated 24 days ago - UpvoteDownvoteShare Job
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Capstone IT is assisting our client, a leading insurance company, in hiring a Help Desk Support Specialist for a 4-month contract onsite role in Canton, MA. This position combines expertise in tier-1 technical support for software, hardware, and network-related issues with excellent customer service.
$35 an hourExpandApply NowActive JobUpdated 26 days ago - UpvoteDownvoteShare Job
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Support the ADCC in collecting and assembling data for reports as it relates to program assessments, evaluation and data to support programming, network members, fundraising, donor investments and grant compliance.
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We are seeking a (Sr.) IT Support Specialist / IT Administrator. Aequor Technologies manages the Help Desk & IT support for major pharmaceutical clients in the Boston-Waltham, MA area.
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The Support Technician will escalate unresolved requests or issues to the next level as required, ensuring that IT management is informed. The Support Technician is responsible for providing technical support to all users for desktop, software, hardware and network related issues.
TemporaryExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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On an ongoing basis report on client tasks/tickets and effectively communicate technical issues and project execution with Client Manager and Network/Server Engineer. Provide support for Mac and Windows integrated with cloud technologies from Microsoft Azure, Dropbox, Office 365, Google, and many more.
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Knowledge of ITIL or other IT service management frameworks. Certifications such as CompTIA A+, Network+, or Microsoft certifications. Familiarity with Active Directory, ticketing systems, and remote support tools.
Full-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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IT Certifications preferred such as CompTIA A+, Network+, ITIL Foundation, and HDI Tech Support Professional. Job Title : Executive IT Support Analyst with Jamf. We are recruiting for an Executive IT Support Analyst to join our team in Cambridge, MA. This position will be responsible for optimizing employee productivity by effectively managing and supporting enterprise infrastructure applications and services under the Infrastructure & Operations team.
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Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations. Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting.
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Our client is looking for an experienced IT Support Specialist to join their growing technical team. Senior IT Support Specialist | Contract-to-Hire | South Boston. Extensive experience in IT support and system admin.
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network support it jobs Title: support in Boston, MA
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