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REQUIRED SKILLS (Special Skill Set, Abilities, Knowledge): At least year of hands-on experience in IT Asset Management, IT Customer Support, IT Service Delivery, IT Business Analysis, or other IT related fields.
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It would be great if you also: Technical skills: Microsoft SQL, Excel, C#, XML/XLST, Salesforce, Atlassian JIRA, PowerBI. Experience with enterprise and/or SaaS support. Job Description Job Title: Associate Solutions Engineer Locations : Boston, New York Get To Know The Team: The Product Solutions team serves as a team of passionate product experts leading the way in setting the bar for customer satisfaction.
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Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
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Take an all-hands-on-deck approach to support the team across the store. Promote company programs (i.e., customer loyalty program participation, warranty sales,private label credit card enrollment, etc.
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Prior retail sales, cashier, or customer-focused experience preferred. Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
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Civil / Commercial customer support experience. 10 years of aviation experience with at least 5 years of hands-on helicopter experience. Able to work under pressure, handling critical, and emergency situations to meet Customer deadlines.
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By pairing years of hands-on experience and excellent customer care from our recruiters at Fortus Healthcare Resources and QCI Healthcare with Job.com. Personalized pay packages Day 1 Insurance Licensure and credentials reimbursements are available Weekly Pay 401K Program Clinical support from on-site Clinical Director.
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The Freight/Receiving positions may include Freight Team Associate, Freight Team Lead, Receiving Associate and Receiving Support. They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts and may perform critical functions for maintaining proper on-hands and pricing for our customers.
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Direct customer interaction is frequently required for some positions and excellent customer service skills are required. Associates in Freight/Receiving positions ensure the store is stocked and ready for business every day.
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Maintains system components to support lead management processes within Marketo and Salesforce, including customer segmentation, funnel telemetry, lead assignment, scoring, nurturing, email deliverability, and appropriate handling of data privacy and protection measures in line with regulatory compliance standards such as GDPR and CCPA.
$151,700 a yearFull-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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As a Water Engineer Co-Op, you will have the opportunity to gain valuable hands-on experience in various aspects of water engineering projects. Learn and use digital tools to enhance customer experience, team and client collaboration, and project delivery including configuration and deployment of SharePoint, Building Information Modeling (BIM), Power BI, and Augmented Reality.
$28.8 an hourFull-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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At least 1 year of hands-on experience in IT Asset Management, IT Customer Support, IT Service Delivery, IT Business Analysis, or other IT related fields. Respond to requests from internal and authorized external business units in a timely manner for Tier II support: telephone and e-mail problem diagnosis and resolution for mobile device/procurement issues.
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Provide support for mobile device migration efforts. Strong customer and team orientation with a focus on collaboration, an ability to work independently, and a high level of professionalism and quality.
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Using Salesforce Marketing Cloud, the Specialist is responsible for building effective customer journeys from first touch to matriculation (and beyond) to support these marketing plans. Hands-on development, execution, and monitoring of marketing campaigns in Salesforce Marketing Cloud, including email and landing page development, audience and journey building, automation building, testing, analytics and performance reporting, documentation, and more for all areas of the institution.
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Strong organizational and customer service skills with attention to detail. Basic knowledge of Mobile Device Management (MDM), Enterprise Mobility Management (EMM), tools such as Workspace One (AirWatch), Verizon MDM, Apple Business Manager, and Microsoft Intune is a plus.
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