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Ensure Front End schedules, including Food Lion To-Go, are written per standards, to provide extraordinary customer service at all times. Manage all Front End operations including Service Center, Self-Checkout and Food Lion To-Go , if applicable.
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Maintain all Front End registers and equipment, including Food Lion To-Go equipment, and place service calls in an efficient manner which doesn’t stall the execution of delivering expected outcomes.
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Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), business information systems, and Food Lion To-Go applications.
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Support the achievement of budgeted financials, operating results and Food Lion To-Go KPIs. Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or.
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Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
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ACIS), scheduling, productivity, ordering (CAO), business information systems, and Food Lion To-Go applications. Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
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Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers.
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Excellent interpersonal, organizational, communication and customer service skills. Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957.
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Record and report all associate and customer accidents in accordance with established Food Lion procedures. Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified Food Safety Manager” or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation.
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Provide leadership and motivation within the store to promote a culture reflective of our Brand, Strategy and Culture. Ability to push or pull up to 2000 pounds using a pallet jack or float.
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