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Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
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Job DetailsJob Description We’re a national T-Mobile Preferred Retailer with 300+ retail stores across the Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology.
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Build relationships with and partner with T-Mobile employees across channels, including business and customer service to: Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
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Retail Associate Managers (RAM) work as part of a Retail Team to bring the T-Mobile brand to life. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer’s demand.
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Complete training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
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Be willing to have a good time while providing first class customer experience The ideal candidate will bring: Leadership! Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience.
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This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties. They live and breathe the T-Mobile brand and Arch Telecom’s Core Values.
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Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate: How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network.
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They thrive in a fast-paced fun environment where customer needs are their first focus. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. Develop strong peer relationships where we are all accountable for the company’s success.
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Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions.
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Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further. Assist Retail Store Manager is daily operations and coaching. Our RAMs are brand ambassadors, they create energy and excitement around our products and services.
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Employee Stock Ownership Program (ESOP) Competitive hourly pay Bonus earnings Automatic raises when reaching attainable milestones Exciting opportunities for career advancement A culture of care & excellence Health Benefits for Full Time Employees What “must haves” do you need.
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Be at least 18 years of age High school degree or GED Ability to stand for long periods of time Ability to lift objects weighing up to 25lbs Reliable transportation Full Time (40 hours) Diversity & Inclusion is a foundational principle of Arch Telecom.
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We provide comprehensive online and/or on-the-job training to get you working quickly. Online and/or on-the-job training. Customer service, Food handling, bartender, server, cashier, stocker, demonstrator, brand ambassador, or brand advocate experience is beneficial but not required.
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Job DescriptionWhether you are looking for an incredible full-time career, or a great part-time job, the Customer Service Associate is the backbone of our company.
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on the job training customer service associate jobs Title: retail associate in Morgan-city, Louisiana
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