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NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport.
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SMIT is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport portion of SMIT, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport.
$48,100 - $86,950 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Employees in this role will serve as the first point of contact for IT problem resolutions for the Department of the Navy Enterprise Service Desk (NESD) and will assist customers by researching technical issues, exploring answers, and providing information and alternative solutions.
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GDIT is seeking highly motivated individuals to join our rapidly growing team of technical help desk professionals. GDIT is seeking highly motivated individuals to join our rapidly growing team of technical help desk professionals.
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We are currently hiring for a dynamic and experienced Enterprise Service Desk Specialist. As an Enterprise Service Desk Specialist, you'll be the first line of defense for technical issues.
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Can you thrive in a highly structured environment while working with some of the most cutting-edge technologies? This position will diagnose, resolve application issues, provide appropriate solutions and timely resolution of incidents, or escalation on behalf of the customer to ensure satisfaction.
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2 year+ experience working as AV technician or an IT support/service desk with experience in AV/VC support; -Experience in enterprise and professional AV technologies such as Crestron, Biamp, Yamaha, Shure.
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The IT Support Technician I will provide Awesome Customer Service and support to team members and enterprise projects in a fast-paced environment. Utilize and update enterprise ticketing system (Track-IT) to keep record of work assigned and maintain expected Problem/Service Level Agreements with the business and if necessary ensure timely escalation of client problems.
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CGS is hiring a Senior Oracle APEX Developer to support a range of IT services, including software application support, enterprise infrastructure support, service desk, ITSM, deskside support, workstation engineering and maintenance, telecommunications and mobility engineering services, managed print services, Active Directory services, and video conferencing.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Our work depends on a Help Desk Technician II joining our team to support the Department of the Navy Enterprise Service Desk (NESD) activities at our New Orleans, LA facility.
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Develop and implement a framework to address NOC monitoring/alerting, business impact assessment, Help Desk problem management, and IT service request workflow. Analyze Help Desk, NOC, and Site Support trends and provide continuous improvement and flexibility of the support function to assure service exceeds end user expectations.
ExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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SMIT is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport portion of NGEN-R, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport.
Full-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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Utilize IS Operational support systems to include Service Desk, Change Control, Problem Management, source and version control, and other systems as required. Our Enterprise Resource Planning (ERP) system will serve as a platform for predictive analytics, increased transparency, and real-time decision making all delivered to employees and managers in a straightforward, user-friendly package.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Under immediate supervision, conduct operations in support of the Enterprise Service Desk and existing non-local Service Desks, execute scripts, produce tailored reports, conduct audits, conduct Tier 1 analysis for Service Desk escalation, open and close tickets, correlate events and incidents for management of Information Technology Services.
ExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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Under SMIT, the SMIT contractor will provide enterprise services to the Marine Corps Enterprise Network (MCEN), Navy-Marine Corps Internet (NMCI), and OCONUS Navy Enterprise Network (ONE-Net) including transport, datacenter, network operations, service desk, cybersecurity, and managed services.
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