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The Tier 1 Service Desk Analyst will play a crucial role within our support team. 4-year technical degree OR equivalent in work experience as a Service Desk Analyst (1-2 years.
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Help Desk Analyst III provides a high level of customer service and technical support to customers to help the customer overcome issues related to Point-of-Sale or IT Equipment. Daily, Help Desk Analyst III’s will guide customers through troubleshooting and self-help methods with the aid of resources and documentation.
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Ability to perform all duties of Service Desk Analyst 1 position and other duties, as assigned. Works with the Service Desk manager to lead/mentor team to ensure Operational processes, procedures, and tools are being utilized, updated and continuously improved.
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Design and implement ServiceNow solutions, with a focus on Telecom Service Management ( TSM ) modules such as Service Desk, Incident Management, Change Management, and Configuration Management.
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The Deal Desk Analyst reports to the Manager of Pricing Execution with a goal to support continual efforts to optimize negotiations of competitive price proposals. · Function as a member of the Deal Desk team responsible to provide special price recommendations to sales teams under the guidance of Pricing Manager and Pricing Director.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Provide Service Desk coverage on a set Monday through Friday schedule. Excellent customer service skills and the ability to support users with all levels of technical knowledge. Knowledge of Cisco video conference technologies.
ExpandApply NowActive JobUpdated 18 days ago - UpvoteDownvoteShare Job
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Experience working in an IT Service Desk environment. Provide exceptional customer service at the walkup service desk to resolve incidents immediately and expedite fulfillment of requests.
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The cornerstone of the Service Desk Analyst role is to provide end users with a superior trustworthy support experience that includes individualized service, one-on-one support, hands-on training, clear communication, and regular follow up.
ExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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Akkodis is seeking to fill an onsite Service Desk Analyst job in Norfolk, Virginia. Service Desk Analyst job in Hutchinson, Kansas. Ensures Work Stoppage and VIP Incidents are properly submitted into the Service Desk Management application.
ExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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The Select Group is seeking an IT Service Desk Analyst local to Marietta, Georgia. 2+ years experience with IT Service Desk. IT Service Desk Daily Responsibilities.
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Utilize IS Operational support systems to include Service Desk, Change Control, Problem Management, source and version control, and other systems as required. The IS ERP Applications Analyst will have a thorough understanding of Grants, Human Capital Management, or Supply Chain.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Coordinate daily job tasks and responsibilities with the Help Desk Supervisor. Helpdesk, Remedy, Service Now, Windows, Microsoft Office, hardware, software. Ticketing experience: Remedy, Service Now, etc.
ExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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Tasks assigned by the Director of Service Desk. · Minimum of 6 years work experience in a Help Desk role. Resolve situations with VIP clients (white glove experience) Windows Server 2008/2012/2016, including Active Directory, Group Policy, DNS & DHCP.
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The Service desk Analyst provides some front line support for end-user requests and will liaison between the North America Regional Service Desk and other IT departments to ensure the clients have windows/desktop, networking and systems support when needed.
ExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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The Service Desk Analyst is responsible for handling first level support of service requests. Corserva, a national Managed IT Service Provider headquartered in Trumbull, CT is looking for experienced, technical individuals to join our team.
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service desk analyst jobs in New Orleans, LA
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