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We're on the lookout for an Application Support Engineer to join our team in a fast-growing company environment. Dive deep into our suite of application products to offer stellar support to customers.
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Immediate need for a talented Customer Support Engineer. Reports any scheduling failures to the local scheduler and or customer (as required) to reschedule. Deliver customer familiarization for instrument operation and maintenance.
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This is a customer facing role and the weight of customer support and case management element is split. Support engineers use the ServiceNow platform via an internal implementation of its tools to diagnose customer issues.
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Responsible to provide elite support services to KLA PCB Territory customers, ensuring all Orbotech systems perform accurately, enabling high customer satisfaction and perception of the value of services received.
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As the Vendor Network Support Engineer, you will hold a pivotal position in the maintenance, optimization, and expansion of our network infrastructure, all while delivering exceptional customer service.
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Our overall goal is to provide a world-class customer support experience that is hyper-focused on efficiency. Responsible for working with other support specialists to coordinate and quickly resolve customer issues; Providing regular updates to customers as efforts for resolution progress.
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By delivering innovative commercial aircraft interface devices, rugged embedded COTS products, and powerful avionics test and simulation solutions, all with world-class customer support, Ballard has earned the loyalty of aerospace, military, and government users worldwide.
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Azure VM Support Engineer. Resolving customer issues including complex technical scenarios integrating several cloud capabilities (Microsoft Azure, Virtual Machines, Storage, Networking, etc.
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Responsible for the customer support experience with Microsoft. Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer and engineer experience.
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Norman S. Wright is currently seeking a Field Support Engineer to join our dynamic team, offering a unique opportunity to leverage your technical expertise in a role that blends on-site and remote support with customer engagement and innovation.
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The 24/7 PLC Technical Support Engineer will be responsible for supporting and programming PLCs (programmable logic controllers) for System Logistics Systems. The 24/7 Technical Support Engineer diagnoses, resolves and documents technical problems for remote and on-site users.
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The ideal candidate has experience working in a Customer Support Environment or Network Operations Center (NOC), Security Operations Center (SOC) and has experience with VoIP, Carrier Ethernet, and Security technologies.
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External customer facing experience in a software support environment. Our client a well established Asset Manager located in Greenwich CT is looking for an up and coming Support engineer.
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Experience with managing cases through the entire support lifecycle, from initial customer inquiry to triage and reproduction, writing bug reports for handoff to the engineering team, and case resolution.
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Primary duty is to provide excellent customer/ client experience, the support should be immediate and precise on all technical issues related to Laptops/Desktops/Tablets/iPads. Provides support for other end users in the organization, ability to work and resolve hardware/software problems.
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customer support jobs Title: support engineer in New Orleans, LA
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