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Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures.
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Accurately handles customer funds and processes transactions using the POS system. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
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As a cahsier/customer service associate you will be responsible for processing member orders, collecting payment, and providing the high level of customer service that our members expect.
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The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe.
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Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays.
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Answer customer inquiries via phone and in person, addressing concerns and resolving issues promptly and effectively. As a Customer Service Representative, you will be responsible for assisting customers with their inquiries, managing transactions, and maintaining a welcoming store environment.
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Ensure customer satisfaction and provide professional customer support. Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience.
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