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Keywords: Datacard, Datacard Customer Engineer, Datacard MX6100, MX6000, troubleshooting, networking, hardware, technical, information technology, mechanical ability, computer repair, printer repair, electronics repair, software, programming, Windows, Datacard Field Service Engineer.
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Associates Degree in Technical field preferred and 3+ years of related experience in the robotics field, preferably as a Field Service Engineer or Technician, or combination of education and experience.
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Bachelor's degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and three (3) years of experience as a Senior Software Engineer/Developer (or closely related occupation) developing software applications in a financial services environment, using Java, Python, and C.
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This position will involve applications engineering, sales support and field service work. Top notch customer service and willingness to go above and beyond to serve the customer.
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As a Field Service Engineer, your responsibilities include providing onsite, telephone, and email support to clients with equipment under service contracts. The Field Service Engineer position in this area involves servicing a high concentration of equipment, resulting in primarily windshield time and the opportunity to be home almost every evening.
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Join our team as a Field Service Engineer and provide top-notch technical support and troubleshooting services. Job Title: Field Service Engineer. 3+ years of field service experience.
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Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
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Operating CNC machines (horizontal and vertical machining centers) and peripherals at a proficient level
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3 or more years of experience in machine tool field service. · Associates degree in electronic engineering or related field of study. Assist other service engineers, and preventive maintenance technicians.
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Independently organize and complete a successful service call. Perform a variety of advanced specialized machine tool repair processes. Set up and operate Renishaw Ballbar and Renishaw Laser Calibration equipment (desirable, not mandatory.
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Report activities and expenses timely and accurately· Train other employees for advancement· Train customers on operation of CNC control systems. Use precision test equipment to analyze, troubleshoot and repair complex mechanical and electrical problems.
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Intermediate knowledge of parametric programming and ladder logic. Work closely with customers, vendors, OEM’s, and other KRC personnel. Advanced operation of CNC controls from different manufacturers.
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Communicate with customers, vendors, OEM’s and KRC personnel. JOB RESPONSIBILITIES:· Dismantle and prepare machines for shipment· Level and alignment of machines. In depth understanding of CNC controls and functions.
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Disassemble, repair and rebuild machine tool sub assemblies and assemblies. Basic knowledge of hand tools and some power tools. Organize, tag and mark components for future assembly. Full understanding of multiple machine tool specifications and have an advanced knowledge of test equipment.
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General scraping and fitting of machine tool components (not mandatory but improves your value). Other duties as assigned JOB REQUIREMENTS:· Advanced machine tool knowledge and terminology. Ability to do final scrape and or fitting of most machine tool components is desirable (not mandatory.
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field service engineer jobs in Covington, KY
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