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This includes performing technical measures, assessing pre-existing conditions, and performing product affirmations The AIS will conduct Job Site Inspections (JSIs) to review quality of work, conduct service provider badging checks, and meet with customers to ensure the install experience is consistent with THD standards.
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Position Purpose: The Area Installation Specialist (AIS) is responsible for assisting with the customer experience throughout the install job life cycle. At the end of the install process the AIS will ensure all open items are completed to the customer's satisfaction.
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This mechanic is required to perform the regular preventative maintenance of equipment to ensure that it remains in rental-ready condition, and is less likely to experience breakdowns on the job site.
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The position is directly responsible for creating, maintaining and improving customer relationships while interacting with customers on a daily basis during sales, product inquiry, taking on-site home measurements, and coordinating installations in conjunction with the Measurement Services center.
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10% Drawing Review - Review and edit of drawings in the tabletDirect Manager/Direct Reports:This Position typically reports to Local Field ManagerThis Position has 0 Direct ReportsTravel Requirements:Typically requires overnight travel 5% to 20% of the time.
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MEAs work in teams, with on-site supervision and provide service to multiple departments in the store which requires repetitive lifting, bending, and operating lift equipment. Overnight travel positions typically service a multi-store, weekly rotation within a 30-mile radius.
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Build displays and fixtures while utilizing basic hand tools and power tools in addition to refreshing display material/signage/brochures. Day positions, Overnight positions, and Overnight travel positions available.
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Online Data Architect teams at The Home Depot coordinate with key stakeholders to determine data collection needs and write technical specs to support the translation of business requirements into databases, data warehouses, and data streams.
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40% - Customer Experience - Drives a positive customer experience through rigorous adherence to installation process standards while maintaining a highly trained and qualified associate team, making timely decisions on concessions, job movement, and customer communication, managing customer care ticket responses, and closing open services in a timely manner; Conducts Job Site Inspections to maintain adherence to Home Depot installation standards and address customer escalations.
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Managing the PII and JSI processes includes performing audits of contracts and measures and conducting site visits with the team to improve overall effectiveness. This includes ensuring the effective execution of the Pre-Installation Inspection and Job Site Inspection processes, managing completing of job movement activities, and driving service and warranty programs.
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This position reports to the Branch Install Manager. The District Installation Manager (DIM) is responsible for the install customer experience by leading a team of associates to ensure sold jobs are managed effectively across the life cycle of the job, post-sale.
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Prior experience managing residential home improvement install projects. Typically requires overnight travel 5% to 20% of the time. Construction/home improvement industry experience. The DIM will address escalations or questions pertaining to contract scope adjustments, customer escalations, and job expense approvals such as customer concessions and Service Provider add-labor charges.
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Collaborative leadership skills where strong value is placed on partnerships. Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
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This position typically reports to District Installation Manager. The Area Installation Specialist (AIS) is responsible for assisting with the customer experience throughout the install job life cycle.
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The installed products for Home Depot Exteriors (HDE) involves windows and exterior doors while the installed products for Home Depot Interiors (HDI) involves cabinet refacing, countertop, backsplash, home organization (e.g. closet & garage), and bath acrylic liners.
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site job Company: Home Depot in Greenland, Kansas
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