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Responsibilities+ Process guest check-ins and check-outs according to Omni’s Moments of Service and Standard Operating Procedures+ Empathetically listen to guest inquiries and provide appropriate responses+ Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.
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Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Check guests in/out and perform Guest Service Agents tasks.
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Dolce is now seeking a Guest Service Agent to join our team at the Dolce The Alexander location in Indianapolis , Indiana. The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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Conrad Indianapolis is looking for a Guest Service Agent to join the Front Desk Team! As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her.
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Overnight Laundry-Guest Service Agent. The Successful Overnight Laundry-Guest Service Candidate. Ability to function as a front desk agent to perform check-ins and check-outs as well as wake-up calls.
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We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. , Travel discounts, 50% off all food at any Hilton Hotel, monthly bonuses for great Service Scores, and more.
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A Front Desk Agent will provide the highest quality of service to the guest, anticipating and exceeding their expectations. Check the guest in and out efficiently and in a friendly manner.
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Housekeeping Supervisor/Guest Service Agent Executive Housekeeper or Front Office Manager. Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.
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Tags: Client Support, Customer Advocacy, Customer Experience, Customer Operations, Customer Service, Customer Support Agent, Patient Support, Patient Advocate, Technical Customer Representative, Call Center, Guest Services, Customer Care, Client Care, Partner Support, Call Centre Specialist, CX Agent, Healthcare.
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Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up. Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
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Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) Answer guest inquires about hotel service, facilities and hours of operation.
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Being a good night auditor requires that you be comfortable workingalone, that you have working knowledge of computers, be comfortable enteringdaily numbers into spreadsheets, be proactive in monitoring any activity at thehotel, be personable and friendly with guests, be attentive to guest needs, beable to lift and move up to 25 lbs.
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Input information into computer system to include:-Guest name, room number and folio number-Service request or issue-Time of call-Agent name-Action taken/resolution-Follow up information, including final status.
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Being a night auditor could be the job for you! We are looking for the right candidate tojoin our team working 3rd shift. Do you enjoy working on your own and capableof self-motivation to get things done.
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guest service agent jobs in Indianapolis, IN
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