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Operations Oversight Proactively resolves moderate to complex customer maintenance and/or client service problems using available resources for problem resolution, including analysis and understanding of information received from other internal departments such as Loan Operations, Deposit Operations, Internal Bank Support, Reconcilement, Risk Management, etc.
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This position works closely with Customer Service and Sales Support colleagues, the Sales Operations Manager and sales representatives. The role requires a highly organized, detail-oriented team leader who works well across a variety of teams, exudes a passion for Customer Service and delivers high quality and timely results.
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Train, coach and develop members of the Customer Service team in all areas of performance. The Customer Service Team Lead is responsible for supervising and supporting members within the Sales department, understanding, responding to, and resolving customer needs, and is responsible for training new Customer Service personnel in their respective roles and responsibilities.
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The 24/7 Coordinator is responsible for reporting symptom calls and interventions to the appropriate team clinician and Team Manager for follow-up and ensures excellent customer service through all communication.
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You have 1-2+ years of customer service experience and reliable transportation. Are you tired of being just another cog in the customer service machine? Minimum of 1-2+ years of Customer Service experience.
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Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary.
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Customer Service Representative. Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office.
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Retrieving BOPIS orders for customers and processing through the OMS, processing trade-ins as they arrive, retrieving Special Orders that have arrived, answering Customer phone calls, execution of Cleaning & Equipment Maintenance Checklist, re-gripping clubs, re-shafting clubs, club extensions and cut downs, Loft & Lie adjustments, and cleanliness of the Services area.
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Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.
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Other duties related to customer service as assigned by the Customer Service Manager. We are seeking a hard-working Customer Service Representative to work onsite at our headquarters in Vernon Hills, IL.
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Provide top-notch customer service by handling incoming calls and addressing a variety of inquiries, including those related to Checking/Savings account, Online Banking, New Accounts, and Bankcard requests.
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Interpersonal and customer service skills. The company is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S., serving customers and business partners at more than 600 state-of-the-art repair centers in 36 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2022 MSO Executive of the Year, Matt Ebert.
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Other duties as assigned by the Customer Service Operations Manager. Minimum of 1 year customer service experience required. Answers incoming calls through queue or direct line.
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Customer service experience or equivalent combination of education & experience including inbound call center experience preferred. Directs customer calls to the appropriate contact at multiple locations or escalates to specialist as needed.
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Participate in the snow removal program as required, including processing snow billing, responding to post storm service calls and scheduling clean up. We are seeking a talented Customer Service Specialist to assist the Account Managers and Business Development team with effectively servicing their commercial client property portfolios.
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customer service calls jobs in Wauconda, IL
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