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High volume call center, taking 75-100 inbound calls/orders a day in a call center environment - Entering in high volume orders depending on the dealer calling in - 60% of calls will result in an order, 40% will be answering general questions from dealers - Answer and respond to customer phone calls for 1 – 3 core business phone lines.
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Manages incoming calls through both the loop call center and direct extension calls. Keeping records of customer interactions and file documents for support of order processing.
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2+ years experience in customer service, credit, collections or call center environment a plus. Analyze a high volume of orders requiring credit review and answer 30+ incoming calls per day.
$39.13 an hourFull-timeRemoteExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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Set and adjust credit limits based on customer requests and / or past payment experience. Meet daily release deadlines to ensure customer orders are processed accordingly. On-site cafe with executive chefs and seasonal dinner-to-go options.
$38.46 an hourFull-timeRemoteExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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The ideal candidate has customer service and/or a general sales background of some sort, is a hard working professional with experience providing exceptional customer service and looking to make a career change, or a college graduate looking to pursue a career in sales.
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We are seeking outgoing, customer service-oriented people for our inbound and outbound call center. Globe Life Inc. has immediate openings available for full-time Customer Service/Retention Specialists.
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Six months call center, customer service, insurance, or medical experience preferred. The Work from Home Customer Support Representative (WHCSR) I must be thorough, accurate, timely, and professional when handling customer calls.
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Servicing inbound calls from current policyholders with the intent of cancelling their insurance benefits. Making outbound calls to existing policyholders to collect delinquent premium payments.
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Provides engaging and compassionate customer service within a dynamic call center environment. 2+ years of call center or customer service related experience. Implements conflict management skills to de-escalate calls in a way that builds a positive customer experience.
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High school diploma or equivalent and at least one year prior experience in an area of service delivery, customer service, call center technology, or other related field or an equivalent combination of education and work experience that provides the knowledge, skills, and abilities needed to perform the work.
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Novi, MI*Inside Loan Agents receive 100% inbound calls from qualified home shoppers looking to make their next purchase. Lock loans at point of sale, request initial documents from the customer, and submit an initial, paperless loan package to production staff.
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React to inbound calls coming from our clients on issues connected to benefit eligibility questions as well as prescription status questions. Make outgoing phone call to clients on prescription orders as well as remittance concerns.
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Helpful experience/background: Pharmacy Tech (hospital, long term health) or related pharma background in customer service/call center setting. This helps with understanding products and some verbiage, Call Center (we don't want candidates that aren't interested in taking phone calls or are scared to take phone calls) background and not the typical call center person that struggles with phone etiquette and lacks empathy.
Full-timeExpandApply NowActive JobUpdated 27 days ago - UpvoteDownvoteShare Job
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Customer service experience or equivalent combination of education & experience including inbound call center experience preferred. Directs customer calls to the appropriate contact at multiple locations or escalates to specialist as needed.
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Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close) Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product.
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