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The Service Delivery Manager ensures that all services are delivered consistently, efficiently, and to a high standard, and functions as the primary contact. The Service Delivery Manager is responsible for overseeing the delivery of IT services to clients, ensuring high levels of customer satisfaction and efficient operations.
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No experience requited, hiring immediately, appy now.
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This position may include accounts with any or all of these responsibilities:Delivers products to assigned fountain equipment accounts across a variety of weather conditions.
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This role would suit a candidate who has significant circuit installation project management experience, excellent analytical and project management capabilities and has prior experience with provisioning of voice & data circuits using a variety of technologies such as legacy POTS, wireless FWA, Cradlepoint, SIP Trunking, MPLS, and Internet (using either DIA or wired/wireless broadband service providers.
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Resolve scheduling conflicts and troubleshoot issues during the service delivery process. Coordinate service scheduling for the delivery department, including monitoring sales pipelines and automations for service redemption.
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As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised.
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