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Contacts patients with test results, works on paperwork for the provider, handles responding to the incoming telephone calls placed by the front desk. Edward-Elmhurst Health includes three hospitals — Edward Hospital, Elmhurst Hospital, and Linden Oaks Behavioral Health — and an extensive ambulatory care network that provides comprehensive healthcare to residents of the west and southwest suburbs of Chicago.
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Join our team of Financial Services Representative where you ll have dedicated time to focus on growth and career development, while you support our customers taking inbound calls while preparing for a future as the official face of Fidelity in our Investor Centers.
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Apply now You have a lot of choices when you consider your next Physical Therapist Assistant role, and we know it can be hard to wade through all the calls, emails and messages from other agencies who see you as just a number.
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The position reports to the Customer Care Team Lead and receives inbound Customer Service and Operator calls. Operator duties include routing incoming calls to the appropriate party. Minimize length of calls while efficiently providing quality and friendly service and effectively contributing to telephone coverage for external and internal customers.
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Conducts diligent follow-up on missing or incomplete pre-authorizations with third-party payers to minimize authorization related denials through phone calls, emails, faxes, and payer websites, updating documentation as needed -Submits notice of admissions when requested by facility.
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Field inbound calls for refill requests, investigate status of refill, and fulfills medication renewal requests as indicated. Make outbound calls to pharmacies on behalf of the patient, when needed.
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Performs telephone triage, patient education, handling of physician phone calls, pharmacy calls; may assist by calling to set up appointments or arrange hospital tests or admissions. A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact 12 Weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.
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Sales and Marketing:Frontline Sales Representative for Vehicle Sales, in person, online and via phoneResponsible for executing the UTC's marketing plan, this includes product selection for periodicals, trade associations, and industry specific marketing campaignsCoordinate outbound marketing efforts, including but not limited to phone calls, marketing mailers, and Thank You cards.
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Assisting the department manager in overseeing offsite staff, reviewing patient accounts, and making patient calls when needed. Coordinating practice calls, follow up calls, and helping reps understand payer cycles and changes in insurance payment patterns.
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As an integral part of our rapidly growing team, Parts Identification Specialists (internally known as Parts Detectives) are primarily responsible for answering inbound calls as the Manufacturer and providing our mutual customers with the correct repair part numbers while providing an exceptional customer experience.
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Investigates insurance denials to identify action necessary to resolve the claim– including calls to payor use of multiple computer systems, e.g., Epic, insurance portal, clearing house, etc. Good computer/tech knowledge (saving and locating files in OneDrive, Outlook, excel.
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Position Highlights: Responds to service calls and makes quality repairs in multiple and various environments to include branch, field, clinic, schools, and care homesAssembles seating, mobility, specialty ADL and home accessibility equipment per factory and clinical specificationsProvides inventory control and counts for all custom, special orders and stock items processed in the branch.
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Your role includes handling in-bound service calls, troubleshooting, dispatching field personnel, training, coaching, and developing your team, and documenting corrective steps. Update team on policies and procedures for call routing and prioritization, ensuring that calls are handled in a timely and efficient manner.
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Coordinate onboarding activities for new MR’s including training, weekly communications, co-ordination of low margin jobs, quoting and order management activities, account visits and sales “ride-along” calls.
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Facilitates the pre-authorization of diagnostic exams, between referring physicians and insurance carriers, through the use of online tools, work lists, and direct phone calls as necessary. Works with Operations Coordinator/Manager on enforcing Productivity and Quality standards; conducting regular audits of staff performance, with documented feedback; monitoring agent performance including service level, calls answered, contact quality, errors, attendance.
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calls job in Downers Grove, IL
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