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This is a full-time remote position at West Chicago, IL working with the Supermicro Global Service Team. Supermicro is seeking a Sr. Technical Support Associate that will be responsible for field work at customer sites to resolve and repair server systems.
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You will be a technical support engineer (TSE) working closely with the engineering, product, and business teams, solving production-related issues. Minimum of 5 years of experience in technical support or a related field.
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Keywords:Chicago IL Jobs, Technical Support Specialist, VPN, MFA, Multi-factor Authentication, CompTIA Certification, Network+ Certification, Cisco Certification, CCNA Certification, Linux Certification, PC, MAC, Chicago Recruiters, IT Jobs, Chicago Recruiting.
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Reporting to the Manager, IT Support the Technical Support Associate will respond to, troubleshoot, track, and resolve technical and procedural issues for both hardware and software for Metra's microcomputer end-users.
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Provide technical assistance to System Engineers, Applications Specialist, and IT & Data Solutions team via correspondence, phone, and in person as appropriate to diagnose difficult middleware, middleware connected system, and Torch/SPOTFIRE connectivity issues as required.
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Responding to technical support tickets. Experience as a customer service or customer support specialist within a SaaS company is a plus. Experience working with defect tracking software or customer support ticket software such as Jira.
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Answer internal and external customer inquiries per established guidelines and document in ERP system; consult as appropriate with IT & Data Solutions team, Application Specialist, System Engineer, Field Based Employees, Management, Global Customer Support/CSI. 5.
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Must have both development & production support experience in Azure technologies & worked as a technical lead for atleast 3 years. Has to support the delivery teams as a technical lead, in a hands-on capacity troubleshooting with other engineers & developers, developing integration pipelines.
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Our direct client is looking for an experienced Murex Technical Consultant responsible for enhancing and supporting current Murex Enterprise Risk Management implementation. The role will revolve around the support of the Murex application as well as application development to drive superior business value, enhanced customer experience and compliance.
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Lead product strategy to support Morningstar’s operational efficiency and employee experience goals. Help drive efficiency that sets Morningstar at the optimal level operational effectiveness to support our future growth.
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The Service & Support Engineer installs, maintains, and provides technical support and training for Raman microscopy systems. Provide technical support to customers using phone, video conferencing and e-mail.
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The successful candidate will provide technical direction and lead client-facing teams to support the continued growth of our engineering and environmental services within the power and industrial markets, with a strong emphasis on CCR and solid waste management.
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The PowerApps Portal / D365 Technical Architect is involved in all aspects of implementing Dynamics 365 CE solutions from conducting workshops through the project life cycle to go-live and on-going support.
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Provide expert technical and operational support on-site for the NewsNation Chicago facilities for Adobe’s Creative Cloud products (Premiere Pro, After Effects, Photoshop etc) to our Creative Marketing team.
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Prioritize competing needs and assign tasks to support strategic sourcing initiatives and other Supply projects, as appropriate. Leverage IT technical expertise to create and implement strategic sourcing strategies for one or more categories of IT spend across multiple business units.
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technical support jobs Title: support team lead Company: Plex Systems in Chicago, IL
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