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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney.
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We are looking for a User Experience Researcher to join our growing Product Tech team. Knowledge and experience performing user research through a variety of methods throughout the design process.
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Candidate must demonstrate a track record of quantifiable results, passionate leadership, creativity, and high energy to deliver an inspirational guest experience as well as motivate, nurture, and lead a team committed to personalized service, innovation, and dynamism.
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Customer Experience knowledge : Leverage your strengths and knowledge in CX tools, qualitative feedback, and measurements including Net Promoted Score (NPS), Customer Satisfaction (CSAT), CES. Retention Rate, Customer Churn Rate, Customer Lifetime Value (CLV.
$160,000 - $284,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Customer experience/CX, Customer Success forums, TSIA, or Gainsight or Zendesk communities) You should be passionate about improving customer experience and managing change hands-on.
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You are passionate about customer experience, while also having a deep enthusiasm for technology. You possess great customer service skills. Continually improve skills and experience with our depending products Configuration Manager (ConfigMgr) Intune WSUS.
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Accountable for financial performance, client engagement, guest experience as well as team member development, labor relations, recruitment, and retention. Minimum of 3 years multi-unit management experience within hospitality or 5+ years as a top unit leader of a complex organization of at least $7 million in managed volume.
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4+ years experience in user research, user experience (UX) research, or a related field. Experience driving and supporting user research in a coordination or operational capacity.
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5+ years of proven customer-facing sales, account management, escalation management, or customer success experience. Awards for Customer Service. CoinFlip also operates CoinFlip Preferred, a personalized over-the-counter service that provides investors with custom, white glove support for their cryptocurrency transactions.
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REQUIRED QUALIFICATIONS Expertise in managing eDiscovery platforms including Relativity, Reveal, and/or Nuix. Experience with both Server and Cloud-based solutions a plus. A deep understanding of our platform, as well as the eDiscovery industry and customer needs, will allow the Solutions Architect to shape the customer journey.
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Establish and build exemplary communication and customer service relationships with customers. Experience operating or maintaining robotics: Fanuc, Mitsubishi, Haas, Mori Seiki or other machines, Siemens controls or Heidenhaim is a plus.
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Minimum of 8 years work experience in one or more of the following: Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture.
$128,300 - $176,500 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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1+ years of experience in either customer service or security industry. A Tier 1 technician will hold responsibilities in the functional areas of: Security operations, first-responder, fire watch, safety, trouble shooting, causality response, and customer service.
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Extensive knowledge of consumer experience surveys, tools and measurements including NPS, CSAT, CES, Retention Rate, Customer Churn Rate, and Customer Lifetime Value. Leverage your strengths and knowledge in CX tools, qualitative feedback, and measurements including Net Promoted Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES) to deliver industry leading offerings.
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customer service guest experience jobs Title: bartender in Chicago, IL
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