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Proactively resolves moderate to complex customer maintenance and/or client service problems using available resources for problem resolution, including analysis and understanding of information received from other internal departments such as Loan Operations, Deposit Operations, Internal Bank Support, Reconcilement, Risk Management, etc.
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2+ years experience in customer service, credit, collections or call center environment a plus. Analyze a high volume of orders requiring credit review and answer 30+ incoming calls per day.
$39.13 an hourFull-timeRemoteExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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You will promote customer satisfaction by converting incoming customer calls into booked service appointments. Convert incoming customer calls into booked service appointments.
$35 an hourFull-timeExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Manages incoming calls through both the loop call center and direct extension calls. Keeping records of customer interactions and file documents for support of order processing. Collects customer feedback, identifies and assesses customers’ needs to achieve satisfaction.
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Set and adjust credit limits based on customer requests and / or past payment experience. Meet daily release deadlines to ensure customer orders are processed accordingly. On-site cafe with executive chefs and seasonal dinner-to-go options.
$38.46 an hourFull-timeRemoteExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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Maintain current knowledge on our clients products, services, promotions, sales targets, and campaign goals by attending all virtual conference calls and on-site training. As a prominent business consulting and communications firm located in Vernon Hills, we are valued for our innovative customer communications strategies and ability to exceed projected sales margins.
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Key Responsibilities• Customer Support: Answer inbound calls and emails, providing accurate and helpful information to customers. You'll handle inbound calls and emails, resolving customer inquiries and issues in a professional and timely manner.
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Establish contact with prospect and qualify potential buyers of service contracts by scheduling sales calls, following up of leads and utilizing outlined marketing strategies. Develop a positive ongoing relationship with customers to ensure that Johnson Controls is meeting their requirements to ensure long-term customer loyalty.
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Use pivot/rebuttals for customer retention and acquisition. Receive inbound retention calls from current customers in a multi-line call center environment. Educate customers on membership features, offerings, billing and charges to retain customer.
$42,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Answers incoming calls through queue or direct line. Other duties as assigned by the Customer Service Operations Manager. Minimum of 1 year customer service experience required. Answers incoming calls through queue or direct line.
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The Customer Service Specialist role will be responsible for professionally responding and interfacing directly with inbound customer service calls of established accounts, not limited to fulfilling orders and/or special requests.
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Provide excellent customer service via walk-ins, phone calls and e-mails. Conduct outbound calls of existing and lost customer accounts. Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email.
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A DSA I will answer inbound calls and make outbound calls in an exceptional service manner to ensure customer satisfaction. A Driver Services Associate (DSA) I is responsible for resolving customer inquiries by following client guidelines, departmental procedures, product requirements and company policy across the core products supported in the call center.
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In this role, you will engage in a blend of order processing, customer care and sales support, playing a vital part in delivering a seamless customer experience and driving sales success.
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Represents Health Plan by answering and documenting all incoming contacts to determine their nature and to respond to complex calls related to specialized product lines or queues. The Customer Services Representative is responsible for the increase in customer satisfaction and retention by providing members, customers, patients and providers with accurate, consistent, timely and meaningful information and prepares them to fully utilize and maximize the benefits of their KP coverage.
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customer calls jobs in Bannockburn, IL
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