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Work across the GBS organizations and be responsible for requirements, solution architecture, quality assurance and production support.
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Job Summary This position will be a key player in our Specialty Pharmacy team and will play a pivotal role in managing and improving our resident IT Service Management (ITSM) platform. This role will require cross functional collaboration with stakeholders to gather requirements and translate them to ITSM tool configurations to support business needs.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Provide accurate and timely logging of incidents and resolutions in ITSM ticketing system. help desk support, service desk, windows 10, phone support, office 365, ServiceNow, active directory, password reset, hardware.
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Lead Enterprise Architect - ServiceNow ITSM page is loaded Lead Enterprise Architect - ServiceNow ITSM Apply locations USA - Riverwoods, IL time type Full time posted on Posted 4 Days Ago job requisition id R0038692 The Lead Enterprise Architec t is responsible for requirements, architecture, design, development , test and provide production support for ServiceNow application supporting business initiatives.
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Experience implementing two or more of the following ServiceNow capabilities: IRM/GRC; ITSM; Performance Analytics; Security Operations; Vulnerability Management; Configuration Management; Software Asset Management; Service Mapping; Discovery; HR Service Delivery; Employee Service Center; Virtual Agent; Orchestration; Integration Hub; Integrated Risk Management/Governance, Risk, & Control; UI Builder/App Engine.
Full-timeExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Expertise in implementing and/or improving Software/System/Solution/Service Development Life Cycles (SDLC), Vendor and Procurement Management processes, Vendor Performance Management, ITSM (IT Service Management), BPM (Business Process Management), and others.
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Hands on experience with enterprise IT management tools (e.g. Active directory, ITSM, ticketing, asset management, monitoring tools, patch management) Hands on experience with enterprise IT management tools (e.g. Active directory, ITSM, ticketing, asset management, monitoring tools, patch management.
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ServiceNow certifications - Certified Implementation Specialist in ITSM, VR, Risk and Compliance, SIR. ServiceNow certifications - Certified Implementation Specialist in ITSM, VR, Risk and Compliance, SIR.
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Will expect collaboration with other module owners in the IT space, this position will have a focus on the Security side and working with CISO organization. Define and develop integrations with external systems like vulnerability scanners, ticketing systems, and SIEM solutions.
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Strategic Account Manager, IFS Assyst - ITSM. Strategic Account Manager, IFS Assyst - ITSM. Own the end-to-end sales process including demand generation, understating customer needs, agreeing a mutual evaluation process, owning the RFI/RFP process, building a business case for change and winning business, and utilising resources within a matrix organization to get the job done.
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Configure, enhance, and maintain ServiceNow platform implementations across multiple ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management.
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Participating in improvement and monitoring of deployment operations on pre-release, upgrades and current versions of software.
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Experience with ServiceNow ITSM and SecOps modules. ServiceNow Administrator certification. Tenable/Rapid 7/Qualys experience. ServiceNow Security Operations Engineer. Experience with ServiceNow ITSM and SecOps modules.
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Record user requests, troubleshooting and corrective actions within the VTI Information Technology Service Management ("ITSM") tool. With more than 400,000 units installed worldwide, Videojet covers all major technologies, including continuous and thermal inkjet, laser, thermal transfer overprinting, and case coding.
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We are looking for a eager and focused hunter sales person with great collaboration and sales execution skills to help grow the business across the business unit.
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itsm job in Arlington Heights, IL
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