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Use web-based system called OMS/ServiceMax, Word and Excel on a daily basis Log all communication in service request, and escalate service calls when needed Interact with vendors and customers via phone, email and text Attach Field Service Reports to service request in OMS Audit vendor report and make sure we have all calls logged in OMS Flexible Able to work OT when needed (come in early/leave later, switch schedules for coverage) Follow through on resolution of any customer needs.
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Position SummaryAs a Case Management Coordinator, you will facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of care management tools and resources.
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Answers inbound sales and service customer calls and emails to process orders, troubleshoot issues, complete returns, collaborate with vendors to source products, make product recommendations and provide general web support with a focus on increasing sales through upselling.
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The Operations Coordinator provides support to the Operational Services department during key organizational changes, while following MMA Midwest’s best practices during all initiatives and projects.
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Qualifications Attainment of high school diploma or higher education degree 3-5 years of customer service experience is required Experience working in professional role in the contact lens industry is preferred Knowledge and experience working in Microsoft Office Suite, including proficiency in Excel Demonstration of excellent customer service skills Understanding of Opthalmic, optometric, optician fields are preferred.
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Requirements Minimum of 3 years in a machine tool Field Service Technician or repair position with an end user, distributor or builder of CNC machine tools Requires strong problem solving skills with excellent knowledge of both mechanical and electrical areas of repair of CNC machine tools.
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Here, a commitment to customer service and quality is expected. 1 or more years minimum experience working in a customer or patient facing role is helpful. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
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Customer service skills. Also Assists As Needed In Identifying Local Social Service Resources For Members. This Position Is Responsible For Contacting Members And Community Partners In Assigned Areas And Is Responsible For Performing Ongoing Functions To Support The Social Service Department.
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Provide exceptional customer service, addressing client questions and concerns professionally and promptly. Excellent communication and customer service skills. We prioritize customer satisfaction, value great reviews, and consistently provide excellent service.
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General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. TVC Pro-driver, a commercial drivers license (CDL) protection subscription service.
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The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe.
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Computer and cell phone resources will be supplied by Point Five but it will be the responsibility of the Field Service Technician to take care of the equipment and to maintain it in good working order.
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Job Summary: The Lead Customer Service Representative (CSR) focuses on client service and excellent communication. Prior experience in customer service/reception in veterinary field required.
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Our company is looking for a Junior Marketing Coordinator with 1-2 years of experience in marketing and communications to add to our nationwide team. Any other responsibilities that are consistent with a Junior Marketing Coordinator role.
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Works with a multidisciplinary team of physicians and staff to maintain an environment that encourages customer service and promotes employee satisfaction. Strong customer service skills.
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Title: customer service coordinator Company: St Paul Center For Biblical Theology in Addison, IL
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