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Adept in skills required to effectively lead a team including conflict management, change management, negotiation, and mediation. Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
Part-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Hands-on functional configuration and design experience with SAP Billing Revenue Innovation Management (BRIM) including Convergent Charging (CC), Convergent Invoicing (CI), Convergent Mediation (CM), or Subscription Order Management (SOM.
$131,175 - $218,625 a yearFull-timeExpandApply NowActive JobUpdated 6+ months ago - UpvoteDownvoteShare Job
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5 years utilize Genesys PureEngage 8.5 and/or Genesys PureCloud and/or Five9 Intelligent Cloud Contact Center Mediation, and Requirements Elicitation, CRM tools, Verint, WFM, ServiceNow, PinDrop, testing tools (Cyara or Razor) and desktop application packaging/testing/deployment coordination to support multiple contact centers and technologies.
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Support clients with housing transitions, challenges, and crises, including landlord mediation and emergency financial assistance. Support clients with housing transitions, challenges, and crises, including landlord mediation and emergency financial assistance.
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Using mediation and conflict resolution techniques; Interpreting the law in situations where there are uncertainties or conflicts in statutes, regulations, case law, or other guidance to determine and apply the appropriate intent of the law in tax situations; Experience applying litigating hazards and exercising judgments involving matters of law particularly as they relate to resolving tax disputes.
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Coordinate Department processes for mediation of the Individuals with Disabilities Education Act (IDEA), including contracting with mediators, training mediators and providing other supports to mediators, as necessary.
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Functions include assessing wide-ranging customer circumstances, conducting extensive research, determining appropriate courses of action, documenting/communicating finding, and supporting the issue through direct mediation as applicable.
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