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The Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), reports directly to a Team Leader and is responsible for providing multiple channel bumper to bumper, module programing, and data corrections for automotive technical service assistance to Ford and Lincoln Dealers from Canada and Fleet Customers from the United States of America.
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6-10 years of working experience in a solutions or product marketing, sales enablement, product management or related role in the Technology field/market. The candidate will leverage their understanding of the customer and market Lumen to craft unique messaging, produce customer facing content and sales enablement pieces to support campaigns and external promotion of Lumen.
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The Specialist will be required to work in a team environment to support new technology deployments, the Network Operations Center (NOC), Sales/Marketing initiatives, and Field Technicians/Contact Centers to increase revenues, customer service levels, and customer satisfaction indices.
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Our leading IT & Services client, leading provider of election technology is hiring Voter Service Center Field Support workers to provide troubleshooting, assistance and support to voting officials at the polls during the Voter Service Center period.
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Network Outage management: Coordination of outage bridges, resources, restoration efforts, and escalations to NOC Lead Specialists, Technical and Vendor Support. Responsibilities include providing tier 1 support to engineering, field operations, central office operations, customer operations, and switching functions through remote monitoring and surveillance.
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Providing customer service, application support and product training to end users, technical sales reps and employee. You will provide training and application support to end users and technical sales reps, provide customer feedback to product development teams, and participate in product development team meetings to ensure products are easily installed, serviced, and meet the functional and performance needs of our customers.
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Working closely with the company's Senior Privacy Attorney, and Information Technology Services (ITS) team to support the development, implementation of new technologies and oversight of the systems and processes that facilitate timely review of data use and sharing agreements.
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Under general direction of Chief Information Officer, the IT Operations & Infrastructure Manager has responsibility to establish corporate technology service management standards, oversees the bank's critical production management and technical operations functions as well as leads the teams responsible for end user services and support, server and storage management, network and telecommunications support, nightly batch operations, IT Help Desk and Database Management.
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Passion for technology, desire to learn in IT and telecom networking field. Key words -tech, IT services, help desk, IT support, Entry level IT position, cabling jobs. Our Las Vegas headquarters is home to our national customer service, accounting, and technology teams, along with our Network Operations Center (NOC), which provides Internet security services and remote 24/7 monitoring for all of our networks.
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Possess at least five (5) years’ experience or equivalent in Information Technology field, including at least three (3) years in enterprise technical support, IT support and IT Help Desk, as a technical engineer or similar role.
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Interns will engage in on-the-job training and professional development in fields such as information technology, technical/systems consulting, technical support, facilities, finance, human resources, logistics, marketing, sales or developmental training in sales or for customer support (as available.
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SUBSTITUTION TO EXPERIENCE REQUIREMENT: An Associate's degree from a regionally-accredited college or university in Engineering Technology or Natural Sciences and/or a Bachelor's degree from a regionally-accredited four-year college or university in Engineering, or in a Biological or Physical Science will substitute for the required two (2) years of technical field experience.
$4,038 - $4,911 a monthFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Vocational School four year program or an Associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field plus three years of industry experience or five years experience in servicing electronic and/or mechanical systems in the HVAC industry.
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A bachelor's degree (preferably in a technical field); a technical/engineering MSc is a plus. Uncover new Bowtie technology deployment opportunities for the Enablon Bowtie Suite (technology support for account managers in realizing growth opportunities.
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REQUIREMENTS: bachelor's degree or foreign equivalent in Computer Science, Computer Engineering, or related technical field followed by seven (7) years of progressively responsible experience in information technology application development and/or support.
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technology field technical support jobs in Honolulu, HI
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