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Encompass Support: Provide technical configuration and testing support for ICE Encompass platform; Correspondent Lending skills preferred, Origination lending experience accepted. Troubleshooting and Support: Regularly troubleshooting and resolving any technical issues that may arise with the lending platform.
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Five (5) or more years of overall customer service or inside sales support experience. Provide support and guidance to team members in handling complex or challenging customer issues.
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Experience and support of various production systems, CMS, Codian MCU, VQ, Condeco, TMS, Cisco Telepresence, Cisco Room Kit, Vbrick Rev, Appspace, Ubicast, Lightware, Crestron, Various Mic Solutions, but not limited to.
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Coordinate account opening process: gather KYC documentation; submit account application; draft account opening form for Account Servicing Group Draft client agreements for new account documentation Maintain client contact list Analyze customer activity variance related to GTB customer independent review and reach out to customer for justification Act as back up to RM while SHE/HE is travelling for business and/or out of the office on vacation to ensure proper follow up on incoming inquiries.
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Drive strategic product communications, owns customer engagement and identify customer requirements by considering data, customer feedback, and user research, and designs product value propositions for large tech and cross-functional audiences.
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5+ years of hands-on business intelligence experience, working in a customer-facing technical role (customer success, consulting or pre-sales) Drive new customer onboarding with a core focus on customer adoption and self-sufficiency.
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Human Resources Solutions (HRS) is recruiting for one Clerical Associate IV to function as a Customer Care Representative, who will:-Respond to questions and inquires (via telephone and email) that require working knowledge of all HRS Operations, as well as other DSS-HRDHS programs, initiative, and communication.
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Under the guidance of the Associate Commissioner for the Rehousing Support Division, the Executive Director of the Packet Review and Rental Processing Unit will be tasked with managing the unit's operations, ensuring comprehensive support and guidance across all areas.
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The purpose of the organization is to run operations on behalf of all Diageo markets worldwide including:Commercial ExperienceFP&A ExperienceSupplier ExperienceMaster Data ExperienceFinance ExperienceEmployee ExperienceOur ambition is to ‘Deliver outstanding solutions and processes to help Diageo win’ through:Excellent processes: Standardized, effective and well-governed end-to- end processes underpinned by reliable and consistent operations, and outstanding customer experience.
$155,310.375 - $258,850.625Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Develop success plans to ensure customer objectives are achieved with support from 7R product and service offerings. We are looking for a Customer Success Manager to help secure the long-term success of our customers.
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Perform major repair, replacement, and overhaul of power support system components such as diesel, multi-fuel, or gas turbine engines, and electrical accessories of engines. The Powered Support Systems Mechanic Support shall install, inspect, and perform modifications and repairs to electrical power support systems such as electrical power plants and power distribution equipment.
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Summary This is a staff position within the IT Group accountable for ensuring support and repair of computer system services for computer users by providing technical expertise, assistance, and project coordination necessary to install computer software products, modify/repair hardware and resolve technical issues.
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The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.
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Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Capital One is seeking a subject matter expert to deliver game-changing cybersecurity solutions based on threat, data, and design thinking.
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Work effectively with support staff (HR, Payroll, Safety & Loss Prevention Manager, Learning and Development) to build and secure support and resources for projects and initiatives. Whether we’re saving small business owners hours every week with our tech-based operating platform, reducing CO2 emissions by consolidating deliveries, or developing a user experience that makes every new customer feel like a regular, Odeko supports our small business partners from open to close.
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customer support jobs Company: Capital One in New York, MT, Hawaii
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